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Troubleshoot the WiFi connectivity
If you are experiencing trouble connecting over WiFi to the access point, try to isolate
the problem:
•
Make sure that the WiFi settings in your WiFi device and access point match exactly.
For a device that is connected over WiFi, the WiFi network name (SSID) and WiFi
security settings of the access point and WiFi device must match exactly.
For information about accessing the access point for initial configuration over a WiFi
connection, see Connect to the access point for initial configuration on page 26.
•
Does the WiFi device that you are using find your WiFi network?
If not, check the WLAN LEDs. If a WLAN LED is off, the associated WiFi radio is
probably off, too. For more information about the WiFi radios, see Turn a radio on
or off on page 86.
•
If you disabled the access point’s SSID broadcast, your WiFi network is hidden and
does not display in your WiFi client’s scanning list. (By default, SSID broadcast is
enabled.) For more information about the SSID broadcast, see Set up and manage
WiFi networks on page 48.
•
Does your WiFi device support the security that you are using for your WiFi network
(WPA2 Personal or WPA2 Personal Mixed). For more information, see Set up and
manage WiFi networks on page 48.
Tip: If you want to change the WiFi settings of the access point’s network, use a
wired connection to avoid being disconnected when the new WiFi settings take
effect.
If your WiFi device finds your network but the signal strength is weak, check these
conditions:
•
Is your access point too far from your WiFi device, or too close? Place your WiFi
device near the access point, but at least 6 feet (1.8 meters) away, and see whether
the signal strength improves.
•
Are objects between the access point and your WiFi device blocking the WiFi signal?
Troubleshoot Internet browsing
If your computer or WiFi device is connected to the access point but unable to load any
web pages from the Internet, it might be for one of the following reasons:
•
Your computer might not recognize any DNS server addresses.
User Manual
236
Diagnostics and
Troubleshooting
Insight Managed Smart Cloud Wireless Access Point WAC510 User Manual
Характеристики
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