Tefal X-Рlorer Serie 95 Animal Care (RG7975WH) - Инструкция по эксплуатации - Страница 43

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6.

According to model: *

When the robot fails, the red indicator on the robot will blink. Please check on the App the 

stated error code.

Error code

Solution

Error 1: Collision bumper is stuck, please 

check.

The collision bumper is stuck. Please tap repeatedly to remove foreign matters. 

If there is no foreign matter, please relocate it and then start it.

Error 2: A wheel is stuck. Please check 

whether any foreign matter is stuck in the 

wheel, or move it to near its home position 

to start it.

If any wheel is stuck, please check whether any foreign matter is stuck in the 

wheel, or move it to near its home position to start it.

Error 3: A side brush is stuck, please check. The side brush may be entangled with foreign matters. Please clean and restart it.
Error 4: The rolling brush is stuck. Please 

remove and clean it.

The rolling brush may be entangled with foreign matters. Please remove and 

clean it, its connections, its cover and the suction inlet.

Error 5: The robot is trapped. Please clear 

obstacles around.

The robot is trapped. Please clear obstacles around.

Error 6: The robot is trapped. Please move it 

near its home position to start it.

The robot may be suspended. Please relocate it and start. If the anti-drop sensor is 

too dirty, it may also cause the fault. Please wipe the anti-drop sensor to eliminate 

the fault.

Error 7: A wheel is suspended. Please move 

it to near its home position to start it.

A wheel is suspended. Please move it to near its home position to start it.

Error 8: The battery level is too low, and the 

robot is about to shut down automatically.  

Please charge it.

The battery level is too low, and the robot is about to shut down automatically. 

Please charge it.

Error 10: Optical flow sensor dirty, Please 

wipe it.

The optical flow sensor is covered by dust. Please wipe it.

Error 11: The recharge sensor is blocked. 

Please wipe it.

The recharge sensor is covered by dust. Please wipe it.

Error 12: The follow-wall sensor is blocked. 

Please wipe it.

The follow-wall sensor is blocked. Please wipe it.

Error 13: The robot is tilted. Please put the 

robot on the horizontal ground to start.

The robot is tilted during startup. Please put the robot on the horizontal ground 

to start.

Error 14: Please install the dust box and 

filters back.

Please install the dust box and filters back, and make sure that filters and the dust 

box are installed in place. Then please restart the robot.

Error 17: Restricted area detected. Please 

relocate it to start.

The robot is too close to a restricted area during starting. Please relocate it to start.

Error 18: The laser cover is stuck. Please 

check.

The pressure sensor for laser cover is pressed or stuck. Please relocate it to start.

Error 19: The laser sensor is stuck or twisted, 

please check.

The laser distance sensor is stuck by foreign matter. Please clear it.

Error 20: The laser sensor may be blocked, 

please check.

The laser distance sensor is blocked, please clear the blocking. Too spacious 

environment and multi-reflection environment such as metal mirrors also affect 

the normal operation of a laser distance sensor. Please relocate it to art.

Error 21: Please clear obstacles around the 

charging dock.

The robot may be stuck or trapped. Please clear obstacles around the robot.