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ADDITIONAL INFORMATION
Refer to the table below when this unit does not function properly. If the problem you are experiencing is not listed below
or if the instruction below does not help, turn off this unit, disconnect the power cable, and contact the nearest authorized
Yamaha dealer or service center.
TROUBLESHOOTING
General
Problem
Cause
Remedy
Page
No power.
Press
on the front panel to turn on the power.
This unit fails to turn
on or enters standby
mode soon after the
power is turned on.
This unit does not
operate properly.
The power cable is not connected or the
plug is not completely inserted.
Connect the power cable firmly.
This unit has been exposed to a strong
external electric shock (such as lightning
or strong static electricity).
Set this unit to standby mode, disconnect the power
cable, plug it back in after 30 seconds and then use it
normally.
—
This unit needs to be restarted.
Press and hold
on the front panel for around 5
seconds to restart this unit. To completely restart,
unplug the power cable from the AC outlet for 5 to
10 seconds, plug the power cable to the AC outlet
again, and then turn on this unit.
The disc cannot be
played back.
The Initial Wizard is not set.
Set the Initial Wizard when you turn this unit on for
the first time after purchase or upgrade.
No sound.
No appropriate input source has been
selected.
Select an appropriate input source with INPUT on
the front panel (or the Input select buttons on the
remote control).
Speaker connections are not secure.
Secure the connections.
The mute function is on.
Cancel the mute function.
The volume is turned down.
Turn up the volume.
Signals this unit cannot reproduce are
being input from a source component,
such as a CD-ROM.
Play a source whose signals can be reproduced by
this unit.
[HDMI Control] is set to [Off].
When connecting ARC (Audio Return Channel)
supported TV and this unit using an HDMI cable
only, set [HDMI Control] to [On].
Audio devices are connected to the
DIGITAL IN jacks of the unit.
There is no dedicated digital audio output terminal
on the unit. The audio signals input to the DIGITAL
IN jacks cannot be output from this unit to the TV.
—
No sound from the
speakers.
[HDMI] for audio output in SETUP menu
is not set to [Off].
Set [HDMI] to [Off].
No sound or too
small sound from a
specific channel.
The output level of the channel is low.
Increase the output level of the channel.
Speaker setting is inappropriate.
Adjust speakers by setting [Configuration] under
[Speaker Setting] in SETUP menu.