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Understanding Your
PCS Phone
Section 2
Reaching PCS Customer Service Solutions
SM
You can reach PCS Customer Service Solutions by:
䊳
Dialing
on your PCS Phone
䊳
Logging on to your account at
䊳
Calling us toll-free at 1-888-211-4727 (Consumer customers),
1-877-CLEARPY (253-2779) (Clear Pay customers), or
1-888-788-4727 (Business customers)
䊳
Writing to us at PCS Customer Solutions, P.O. Box 8077,
London, KY 40742
Receiving Automated Usage and Invoicing Information
For your convenience, your phone gives you access to invoicing
information on your PCS Account. This information includes
balance due, payment received, invoicing cycle, and the amount
of minutes and/or data used since your last invoicing cycle.
(Airtime charges will apply.)
To access this information:
䊳
Press
.
Note:
This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services,
including residential, business, and government listings;
assistance with local or long-distance calls; movie listings; hotel,
restaurant, shopping, and major local event information. There
is a per-call charge and you will be billed for airtime.
䊳
Press
.
PCS Operator Services
PCS Operator Services can provide assistance in placing collect
calls or calls billed to a local telephone calling card or third party.
䊳
Press
.
For more information or to see the latest in products and
services, visit us online at
Note:
PCS Operator Services may not be available in all
Affiliate markets.
Section 1: Getting Started
6
1A: Setting Up Service
