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Customer Care
49
stomer
You can also get personal advice about our
range of products on our Premium Hotline:
United Kingdom ............................ 0906 9597500
(£ 0.75 per minute)
Qualified Siemens employees are waiting to
offer you expert information about our prod-
ucts and installation.
In some countries repair and replace serv-
ices are impossible where the products are
not sold through our authorised dealers.
When calling customer service, please have
ready your receipt and the phone identity
number (IMEI, to display press
*
# 0 6 #
), the
software version (to display, press
*
# 0 6 #
,
then
info
) and if available, your Siemens
Service customer number.
If repair work is necessary, please contact
one of our service centres:
Abu Dhabi ......................................... 0 26 42 38 00
Argentina ..................................... 0 80 08 88 98 78
Australia ..........................................13 00 66 53 66
Austria............................................. 05 17 07 50 04
Bahrain .................................................... 40 42 34
Bangladesh ....................................... 0 17 52 74 47
Belgium ............................................. 0 78 15 22 21
Bolivia ............................................... 0 21 21 41 14
Bosnia Herzegovina .......................... 0 33 27 66 49
Brazil ............................................ 0 80 07 07 12 48
Brunei ..................................................02 43 08 01
Bulgaria................................................02 73 94 88
Cambodia ............................................12 80 05 00
Canada ........................................ 1 88 87 77 02 11
China ........................................... 0 21 50 31 81 49
Croatia .............................................. 0 16 10 53 81
Czech Republic...............................02 33 03 27 27
Denmark ..............................................35 25 86 00
Dubai ................................................ 0 43 96 64 33
Egypt................................................. 0 23 33 41 11
Estonia .................................................06 30 47 97
Finland ............................................09 22 94 37 00
France............................................. 01 56 38 42 00
Germany ...................................... 0 18 05 33 32 26
Greece ......................................... 0 80 11 11 11 16
Hong Kong ...........................................28 61 11 18
Hungary ..........................................06 14 71 24 44
Iceland ...................................................5 11 30 00
India ............................. 22 24 98 70 00 Extn: 70 40
Indonesia ..................................... 0 21 46 82 60 81
Ireland ............................................. 18 50 77 72 77
Italy ................................................ 02 24 36 44 00
Ivory Coast ...........................................05 02 02 59
Jordan ............................................... 0 64 39 86 42
Kenya.....................................................2 72 37 17
Kuwait ....................................................2 45 41 78
Latvia .....................................................7 50 11 18
Lebanon ...............................................01 44 30 43
Libya ...............................................02 13 50 28 82
Lithuania ........................................... 8 52 74 20 10
Luxembourg ........................................ 43 84 33 99
Macedonia ...........................................02 13 14 84
Malaysia.................................... + 6 03 77 12 43 04
Malta ....................................... + 35 32 14 94 06 32
Mauritius ................................................2 11 62 13
We offer fast, individual advice! You have
several options:
Our online support on the Internet:
www.my-siemens.com/customercare
We can be reached any time, any place.
You are given 24 hour support on all as-
pects of our products. Here you will find an
interactive fault-finding system, a compila-
tion of the most frequently asked ques-
tions and answers, plus user guides and
current software updates to download.
You will also find the most frequently
asked questions and answers in the sec-
tion entitled Questions & Answers,
page 46 in this user guide.
