Siemens C62 - Инструкция по эксплуатации - Страница 49

Questions & Answers

48

Problem

Possible causes

Possible solution

Message cannot be 
sent.

Service provider does not support 
this service.

Contact your service provider.

Phone number of the service centre 
is not set or it is wrong.

Set service centre (page 31).

SIM card contract does not support 
this service.

Contact your service provider.

Service centre too busy.

Repeat message.

Recipient does not have a compati-
ble phone.

Check.

EMS pictures and 
sounds not displayed 
at destination phone.

Destination phone does not support 
the EMS standard.

No Internet access 
possible.

Incorrect WAP profile set, or wrong 
or incomplete settings.

Check settings or ask your service provider 
if necessary.

PIN error/
PIN2 error.

Three wrong entries.

Enter the PUK (MASTER PIN) supplied 
with the SIM card according to the instruc-
tions. If the PUK (MASTER PIN) has been 
lost, please contact your service provider.

Service provider
code error.

No authorisation for this service.

Contact your service provider.

Too few/too many 
menu entries.

Functions may have been added or 
removed by your service provider via 
the SIM card.

Check with your service provider.

Charge counter does 
not work.

Charge pulse is not transmitted.

Contact your service provider.

Damage

Severe shock.

Remove battery and SIM and insert them again. Do not dismantle the phone!

Phone became wet.

Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry 
connector contacts thoroughly. Set phone to vertical position in air flow. Do not dis-
mantle the phone!

Reset all settings to factory default (see also page 41): 

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