DREAME Bot Auto-Empty Robot Vacuum And Mop Z10 Pro Black (RLS5D) - Инструкция по эксплуатации - Страница 14

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FAQ

Problem Type

Solution

Robot cannot connect to Wi-Fi

There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the latest version of the Mi Home/

Xiaomi Home app, then try reconnecting.
Location permission is not open. Please ensure the location permission on the Mi Home/Xiaomi Home app is 

enabled.
Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.
5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.
The username or password of Wi-Fi is incorrect. Please enter the correct username and password.

Robot does not perform 

scheduled cleaning

The robot has low battery. Scheduled cleaning will not start unless the robot has been recharged in time.

Does leaving the robot on the 

base consume power if it is 

already fully charged?

Leaving the robot on the base after it's fully charged consumes very little electricity and helps maintain optimal 

battery performance.

No water comes out of the 

mopping module, or only a 

little bit comes out

Check whether there is water inside the water tank.
Clean the mop if it becomes dirty.
Make sure the mop pad is installed correctly according to the user manual.
Clean the blowhole on the top of the water tank.

Robot doesn't resume cleaning 

after charging

Make sure the robot is not set to Do Not Disturb mode (DND), which will prevent it from resuming cleaning.
The robot does not resume cleaning when it is manually recharged or placed onto the base.

FAQ

Problem Type

Solution

Robot returns to the base without 

performing auto-empty tasks

 DND mode prevents the robot from performing auto-empty tasks.

The dust collection bag is full

Check whether the dust collection bag is full. If so, replace it with a new one. It is recommended to replace 

the bag every 8-10 weeks. If not, check whether the dust intake or air duct at the bottom of the base is 

blocked. Remove any blockage before use.

The auto-empty duration can be 

unacceptably long sometimes

When the robot has been performing auto-empty tasks for a period of time, or when the air duct does not 

function smoothly, the auto-empty duration will be extended to prevent blockage.

The upper cover of base fails to be closed

Check whether a dust collection bag is installed. If not, install one.