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Troubleshooting
34
Errors
Cause
Troubleshooting
Appliance is not dispensing
drinks.
Air is in the water filter.
1.
Immerse the water filter in water with
the opening facing upwards until no
more air bubbles escape.
2.
Reinsert the filter.
"Insert water filter", Page 21
▶
Firmly press the water filter straight
down into the tank connection.
Residues of limescale re-
mover are blocking the water
tank.
1.
Remove the water tank.
2.
Clean the water tank thoroughly.
There is dripping water on the
inner floor of the appliance.
Drip tray was removed too
soon.
▶
Wait a few seconds after the last
drink was dispensed before removing
the drip tray.
Brewing unit cannot be re-
moved.
Brewing unit is not in the re-
moval position.
▶
Switch the appliance back on.
Appliance cannot be oper-
ated.
Change displays.
Appliance is in demo mode.
1.
Remove the water tank and fill with
fresh cold water.
2.
Reinsert the water tank.
Grinder won't start.
Appliance is too hot.
1.
Disconnect the appliance from the
mains.
2.
Wait 1 hour so the appliance can cool
down.
Problem with results
Errors
Cause
Troubleshooting
Coffee or milk froth quality
varies widely.
Build-up of limescale in the ap-
pliance.
▶
Descale the appliance.
"Using the descaling programme",
Milk froth quality varies
widely.
Milk froth quality depends on
the type of milk or plant-based
alternative used.
▶
Optimise the result through the selec-
tion of the milk or vegetable-based
drink type.
Coffee is not dispensed or has
slowed to a trickle.
Set quantity is not reached.
Grinding level is set too fine.
▶
Set a coarser grinding level.
"Adjusting the grinding level",
Heavy build-up of limescale in
the appliance.
▶
Descale the appliance.
"Using the descaling programme",
Air is in the water filter.
1.
Immerse the water filter in water with
the opening facing upwards until no
more air bubbles escape.
