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Troubleshooting during vacuuming.
#
Problem
Possible reason
Recommended actions
1
The vacuum
cleaner cannot
be run or
charged
No contact with the base.
The base is not connected
to the adapter.
Engagement of a non-
standard adapter for
charging.
- Check correction of connection between the
vacuum cleaner and the base.
- Connect the base to the adapter.
- Use a standard adapter for charging.
2
The vacuum
cleaner jerks
while standing.
A foreign item has got
ingested into or wound
around the wheels drive of
the brushes drive
The vacuum cleaner tries to get free
automatically. If this is impossible then help the
device.
3
The vacuum
cleaner directs
to the charging
The vacuum cleaner
directs to the base at a low
level of charge.
Charge the vacuum cleaner.
#
Problem
Indication
Sound signal
Elimination method
1
A lateral wheel gets
stuck
The indicator
illuminates in
red
Beeps once
Clean the wheel, and restart the
vacuum cleaner
2
A lateral brush gets
stuck
The indicator
illuminates in red
Beeps twice
Clean the lateral brush, and restart
the vacuum cleaner
3
The filter gets clogged
The indicator
illuminates in red
Beeps trice
Clean the dust bag and filters from
dirt
4
No rotation of the
main brush
The indicator
illuminates in red
Beeps 4 times
Detach and clean the main brush
5
Bumper gets jammed
Th indicator
flashes in red
Beeps twice
Check whether the bumper can
freely travel on the front, and on
lateral sides. At absence of the free
travel, eliminate the reason for
jamming (any debris ingested).
Given impossibility of elimination
of the reason for the bumper jam-
up without disassembling the
bumper, contact Polaris ASC.
6
The fall sensors are
contaminated, one
end of the vacuum
cleaner is lifted
Th indicator
flashes in red
Beeps trice
Move the vacuum cleaner into a
light space, clean the fall sensors
from contamination.
7
The vacuum cleaner
cannot return to the
base.
Th indicator
flashes in red
Beeps
4 times
Make sure that there is no
obstacles between the base and
the vacuum cleaner. Wipe the
contact leads of the vacuum
cleaner and the base to remove any
contamination.
