Samsung UE49K5100AUXRU - Инструкция по эксплуатации - Страница 40

Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these troubleshooting tips 
apply, visit “www.samsung.com”, then click on Support, or call Samsung customer service centre.

Picture Quality

• 

First of all, please perform the 

Picture Test

 and confirm that your TV is properly displaying test image. (go to 

MENU

 - 

Support

 - 

Self Diagnosis

 - 

Picture Test

) If the test image is properly displayed, the poor picture may caused by the source 

or signal.

The TV image does not look as good as it did in the store.

• 

If you have an analogue cable/set top box, upgrade to a digital set top box. Use HDMI or Component cables to deliver HD 
(high definition) picture quality.

• 

Cable/Satellite subscribers: Try digital stations from the channel line up.

• 

Aerial connection: Try HD stations after performing Auto tuning.

• 

Many HD channels are up scaled from SD (Standard Definition) contents.

• 

Adjust the Cable/Set top box video output resolution to 1080i or 720p.

• 

Make sure you are watching the TV at the minimum recommended distance based on the size and definition of the signal.

The picture is distorted: macro block, small block, dots, pixelization error.

• 

Compression of video contents may cause picture distortion especially in fast moving pictures such as sports and action 
movies.

• 

Low signal level or bad quality can cause picture distortion. This is not a TV issue.

• 

Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on analogue and digital TV.

Colour is wrong or missing.

• 

If you’re using a component connection, make sure the component cables are connected to the correct jacks. Incorrect or 
loose connections may cause colour problems or a blank screen.

There is poor colour or brightness.

• 

Adjust the 

Picture

 options in the TV menu. (go to 

Picture Mode

 / 

Colour

 / 

Brightness

 / 

Sharpness

)

• 

Adjust 

Energy Saving

 option in the TV menu. (go to 

MENU

 - 

System

 - 

Eco Solution

 - 

Energy Saving

)

• 

Try resetting the picture to view the default picture settings. (go to 

MENU

 - 

Picture

 - 

Reset Picture

)

English - 12

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2016-07-25   �� 5:59:33