Samsung Neo QMini 8K 65QN800C (QE65QN800CUXUA) - Инструкция по эксплуатации - Страница 235

I spoke "Hi, Bixby/Alexa" but Bixby/Alexa does not answer.

When the TV is far from you or the ambient noise is so loud, the TV may be unable to recognise your voice.

• When the distance to the TV is within 3 to 4 m, optimal performance is provided. Please look at your TV screen

and speak.

Turn on the 

Voice Wake-up

 function.

•

Explore Now

Settings

Voice Wake-up

This function and Voice Recognition Solution Partner may not be supported depending on the model or geographical area.

Voice recognition does not work with the Samsung Smart Remote unlike
other features. There is no response even if the Voice Assistant button is
pressed.

The connection between the remote control and the TV may be lost. Try pairing the remote control with the TV.

Point the Samsung Smart Remote at the front of the TV, and then press and hold the 

 and 

 buttons

simultaneously for 3 seconds or more.

Also, if the remote control does not work properly or its response is very slow, the battery might be low or dead.

• Charge the remote control by using the USB port (C-type) on the bottom, or turn over the remote to expose the

solar cell.

– You can check remaining battery of Samsung Smart Remote with solar cell in 

Menu

Settings

All Settings

General & Privacy

Power and Energy Saving

Available Remote Battery

. 

Try Now

This function may not be supported depending on the model.

• If the remote control has batteries, replace them with new ones.

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