LED KIVI 43U740LB - Инструкция по эксплуатации - Страница 20

Troubleshooting

Smart TV 

is a technological device with software. In addition to malfunctions related to the hardware, in case 

of non-standard operation of the TV, first of all try to disconnect the TV for 30 seconds. If this is observed in 
joint work with other external devices (set-top box, router, etc.), we recommend you to disconnect the 
connected device.

2. When using cable TV (DVB-C) or a common house antenna, we 
recommend connecting without using a splitter (splitter). If possible, 
connect the TV to a different antenna cable.
Make sure Cable TV is selected under Settings - Channel - Channel 
Installation Mode.
Tune channels manually (manual tune will show signal level and quality).
Check the integrity of the cable.
Use a signal preamplifier.

Unstable or 
missing 
terrestrial / 
cable TV 
signal

1. Does not find 
channels, channels 
are shown with 
image distortion or 
sound interruptions 
(antenna)

1. For stable reception of DVB-T2 (digital) and ATV (analog) signals, we 
recommend using an outdoor antenna with an amplifier (gain of 30 dB or 
more).
     Additional power supply for the antenna input from the TV side is not 
provided and cannot be supplied through the USB ports of the TV.
Point the antenna towards the nearest TV tower.
If an indoor antenna is used, raise it higher, rotate it around its axis and 
move it indoors.
Make sure Antenna is selected under Settings - Channel - Channel 
Installation Mode.
Tune channels manually (manual tune will show signal level and quality). 
For a stable picture and sound, the indicators should be from 50% and 
higher.
Check the integrity of the cable.

2. Does not find 
channels, channels 
are shown with 
image distortion or 
sound interruptions 
(cable)

Troubleshooting

Using a web browser as a video viewer or listening to music can lead to its closure and malfunction of the TV as a 
whole.
Use multimedia apps that are content-responsive. For example, YouTube, Netflix, etc.

4. Connect the acoustics to the TV to the OPTICAL connector. In Settings - 
Device Settings - Sound - Digital Output - select Auto, Skip, PCM, etc. 
according to the supported mode. Follow the instruction manual of the 
acoustics for the correct order of connection and selection of the audio 
input.
Using the VOL button on the KIVI remote control, reduce the TV sound 
volume until it is completely muted. Using the remote control from the 
acoustics, increase the sound to the required level.

No sound 
output to 
external 
speakers

1. Connecting 
acoustics via 
Bluetooth

1. Connect the acoustics via Bluetooth through the Settings - Remotes and 
accessories - Add device menu. Follow the operating instructions for the 
acoustics to select the audio input and switch it to synchronization mode.

2. Connecting 
acoustics via HDMI

2. Connect the acoustics to the TV in the HDMI (ARC) connector.
In the menu Settings - Sound - Speakers select "External audio system".
In the Settings - Device Settings - Inputs - HDMI EDID Version - set the 
value to "EDID 1.4"
In Settings - Device Settings - Sound - Digital Output - select Auto, Skip, 
PCM, etc. according to the supported mode. Follow the instruction 
manual of the acoustics for the correct order of connection and selection 
of the audio input.

3. Connecting 
acoustics via AUX 
(3.5 headphone 
jack)

3. Make sure that the audio cable is fully connected to the TV in the 3.5 
(HEADPHONE) jack. Follow the instruction manual of the acoustics for the 
correct order of connection and selection of the audio input.

4. Connecting 
acoustics to optics

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