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What if...?
29
Damage
No entries possi-
ble in Phonebook.
Phonebook is full.
Delete entries in Phonebook
(p 13).
Phonebook en-
tries missing
Changing SIM from an-
other phone.
Entries may be in other
phone memory.
Voice mail does
not work
Call divert to the mail-
box not set.
Set call divert to the mailbox
(p 24).
Call waiting does
not work
Not set up in network.
Can be switched on or off.
See p 27.
SMS (message)
…
flashes.
SMS memory full.
Delete messages (p 17).
Function cannot
be set.
Not supported by serv-
ice provider or registra-
tion required.
Contact your service provid-
er.
Message cannot
be sent.
Some service providers
do not support this serv-
ice.
Check with your service pro-
vider.
Phone number of the
service centre is not set
or is wrong.
Set service centre (p 17).
Service centre over-
loaded.
Repeat message.
Recipient does not have
a compatible phone.
Check.
Problem
Possible Causes
Possible Solution
EMS pictures and
sounds are not
displayed at the
destination phone
The destination phone
does not support the
EMS standard.
PIN error
Three wrong entries.
Enter the PUK (master PIN)
provided with the SIM card
according to the instructions.
If you have lost the PUK, con-
tact your service provider.
Severe shock.
Remove battery and SIM and insert them
again. Do not dismantle phone!
Phone became wet.
Remove battery and SIM card. Dry immediate-
ly with cloth, do not heat. Dry connector con-
tacts thoroughly. Stand unit upright in an air
current. Do not dismantle phone!
Problem
Possible Causes
Possible Solution
