Samsung HW-B450 - Инструкция по эксплуатации - Страница 33

ENG - 33

13  TROUBLESHOOTING

Before seeking assistance, check the following.

Soundbar does not turn on.

;

Check whether the power cord of the 

Soundbar is correctly inserted into the 

outlet.

Soundbar works erratically.

;

After removing the power cord, insert it 

again.

;

Power cycle the external device and try 

again.

;

If there is no signal, the Soundbar 

automatically turns off after a certain 

period of time. Turn on the power.  

(See page 7.)

If the remote control does not work.

;

Point the remote directly at the Soundbar.

;

Replace the batteries with new ones.

Soundbar does not output any sound.

;

The volume of the Soundbar is too low or 

muted. Adjust the volume.

;

When any external device (STB, Bluetooth 

device, mobile device, etc.) is connected, 

adjust the volume of the external device. 

;

For sound output of the TV, select 

Soundbar. (Samsung TV: Home ( 

 ) → 

Menu → Settings (   ) → All Settings ( 

 ) 

→ Sound → Sound Output → Select 

Soundbar)

;

The cable connection to the Soundbar may 

not be loose. Remove the cable and 

connect again.

;

Remove the power cord completely, 

reconnect, and turn the power on.

;

Reset the product and try again.  

(See page 31.)

Subwoofer does not output any sound.

;

Check whether the LED indicator on the 

rear of the Subwoofer is on in blue. 

Reconnect the Soundbar and Subwoofer if 

the indicator is blinking slowly in blue or 

turned red. (See page 17.) 

;

You may experience an issue if there is an 

obstacle between the Soundbar and 

Subwoofer. Move devices to an area away 

from obstacles.

;

Other devices sending radio frequency 

signals in proximity may interrupt the 

connection. Keep your speaker away from 

such devices.

;

Remove and reconnect the power plug.

The Subwoofer volume is too low.

;

The original volume of the content you are 

playing may be low. Try adjusting the 

Subwoofer level. (See page 12.)

;

Bring the Subwoofer speaker closer to you.

Soundbar does not appear on the Bluetooth 
device list of the TV.

;

Disconnect the power cord of the Soundbar 

completely and reconnect, and then try 

searching again. (See page 20.)

;

Connect the TV and Soundbar with an 

optical cable, and select the “

D.IN

” mode by 

pressing the 

(Source)

 button on the 

top of the Soundbar. See if the audio output 

works normally, and try searching again. 

(See page 20.)