Dreame D10S Plus - Инструкция по эксплуатации - Страница 13

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Troubleshooting

Clean the Air Duct

Robot Restarting

Battery

Routine Maintenance

If the air duct is blocked, please clean it according to the following 

steps.

If the robot stops responding or cannot be turned off, press and 

hold down the button   for 10 seconds to forcefully turn it off. 

Then press and hold the button   for 3 seconds to turn the robot 

on.

The robot contains a high-performance lithium-ion battery 

pack. Please ensure that it remains well-charged for daily use to 

maintain optimal battery performance. If the robot is not used for 

an extended period of time, turn it off and put it away. To prevent 

damage from over-discharging, the robot should be recharged at 

least once every three months.

1. Unscrew mounting screws on the air duct cover and remove the 

cover plate.

2. Check whether the air duct is blocked by foreign objects. If any, 

clean them.

3. Reinstall the air duct cover as shown in the diagram.

Problem Type

Solution

Robot does not turn on

The battery level is low. Recharge the robot on the base, then try it again.
The temperature of the battery is too low or too high. It is recommended to operate the appliance at a 

temperature between 32

℉

 (0°C) and 104

℉

 (40°C).

Robot cannot recharge

The base is not receiving power. Please confirm that both ends of the power cord are plugged in 

correctly.
The robot may be in poor contact with the charging contacts. Clean the charging contacts on both the 

base and the robot.

Robot cannot return to the 

base

There are too many obstructions around the base. Place the base in a more open area.
Please clean the signaling area of the base.
Moving the robot may cause it to re-position itself or re-map its surroundings. If the robot is too far from 

the base, it might not be able to automatically return on its own, in which case you need to manually 

place the robot onto the base.

Robot is malfunctioning

Turn off the robot and then reactivate it.

Robot is making a strange 

noise

A foreign object may be caught in the main brush, side brush, or one of the main wheels. Stop the 

robot and remove any debris.

Robot no longer cleans 

efficiently or leaves dust 

behind

The dust bin is full. Please clean the dust bin and auto-empty vent.
The filter is blocked. Please clean it.
A foreign object is caught in the main brush. Please clean it.