Laurastar IZZI Plus - Инструкция по эксплуатации - Страница 14

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the defects in accordance with the present 

declaration are not present until after the end of 

the guarantee term, the user shall not hold any 

rights or entitlements by virtue of this guarantee.

4. Immediate notification of defects

When the user discovers a defect in the 

appliance, he / she undertakes to communicate 

this to Laurastar without delay. If the user does 

not do so, he / she shall lose the entitlements 

afforded by the present guarantee.

5. Methods for asserting entitlements arising 

from the present declaration

In order to assert the entitlements resulting 

from this guarantee, the user must contact the 

Laurastar Customer Service department, either:

• by telephone

• by e-mail

• by fax.
He / she must follow the instructions from the 

Customer Service department and send, at his / 

her own risk:
• the appliance with the defect(s)

• a copy of the purchase contract, of the invoice, 

of the till receipt or any other suitable document 

as evidence of the date or place of purchase.
The Customer Service department is available 

to provide any additional information on this 

subject.
You will find other addresses for importers and 

official service partners at www.laurastar.com.
If an appliance is returned to the Laurastar 

approved service centre when there is no defect 

present, the user shall be liable for the dispatch 

and return costs.

6. Laurastar™ after-sales service

If a Laurastar appliance is delivered to an 

agreed service centre for an intervention that 

is not covered by any warranty clause or after 

the warranty period, said intervention will be 

considered as an “out-of-warranty repair” and 

shall be invoiced.

Special clause only applicable in France:

In addition to the contractual guarantee 

detailed above, customers benefit from the legal 

guarantee for hidden defects set out in Article 

1641 et seq. of the French Civil Code.

Special clause only applicable in China/Taiwan:

The aforementioned guarantee does not apply if 

the faulty product return or request for repair or 

exchange is made in China/Taiwan, except if all 

of the following conditions apply:
1. The customer must provide all required 

evidence, such as the official sales receipt, 

guarantee certificate, etc. in order to prove that 

the product in question was purchased from the 

official sales channel in China/Taiwan that is 

directly or indirectly authorised by Laurastar; and
2. A compulsory certification sticker must be 

affixed to the respective product by Laurastar 

with regard to its sale and use in China/ Taiwan.

Special clause only applicable in the Republic 

of Korea:

The aforementioned guarantee does not apply 

if the faulty product return or request for repair 

or exchange is made in the Republic of Korea, 

except if all of the following conditions apply:
1. The customer must provide all required 

evidence, such as the official sales receipt, 

guarantee certificate, etc. in order to prove that 

the product in question was purchased from 

the official sales channel in the Republic of 

Korea that is directly or indirectly authorised by 

Laurastar; and
2. A compulsory certification sticker that is 

specific to the Republic of Korea must be affixed 

to the product in question.
3. The exclusion of the Republic of Korea from 

the international guarantee went into effect in 

June 2017.

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8/10/2021   11:16 AM

8/10/2021   11:16 AM