BORT KEX-2500 93720100 - Инструкция по эксплуатации - Страница 16

GB

1.  BORT GLOBAL LIMITED offers the 2-year warranty from the date of 

sale for all its products. Professional and commercial tools are not cov-

ered by the warranty. Repair is only available for a fee in this case.

2.  Non-commercial use of the tools imposes limitations on the dura-

tion of its operation and restricts the intended usage to household pur-

poses only. The continuous operating time should not exceed 40 hours. 

In addition, 10-15 minute breaks are to be made after every 15 minutes 

of continuous operation. Ignoring this condition when using the tools 

is a violation of the good operating practice (this provision does not 

apply to pumps, generators, chargers and similar equipment). Subject 

to the above mentioned condition, the service life of the tools is 5 years.

When you purchase a tool, a warranty card is issued (fields with a date 

of sale, model, and serial number are mandatory, other fields can also 

be completed). Please keep the card together with the sales receipt 

during the entire warranty period for presentation at the service centre.

Electric tools are only accepted for warranty repairs when assembled 

with all removable devices and their fastening elements (bus bars, saw 

blades, chains, knives, trimmer heads, injectors, sprockets, bolts, nuts, 

and mounting flanges) in working condition.

3.  The following malfunctions are eliminated free of charge during the 

warranty period:

•  Damage to the instrument, caused by the use of low-quality materi-

als

•  Assembly defects due to the fault of the manufacturer.

4.  The warranty does not cover:

•  Malfunctions of the tools caused by the failure to comply with the 

operating instructions.

•  Mechanical damage (cracks, chips, mechanical damage to power 

cords, mechanical damage to the enclosure, etc.), damage caused 

by exposure to aggressive environments and high temperatures, 

damage induced by the ingress of liquids or foreign matter into ven-

tilation grids of the electric tools, as well as damage due to improper 

storage (corrosion of metal parts, etc.).

•  Tools with defects which were caused by an overload (simultaneous 

failure of the rotor and stator), improper use (usage of blunt, unsuit-

able, unbalanced, or improperly chosen replacement devices), lack 

of maintenance or care, and use of the tools for purposes other than 

the intended purpose (for example, for processing of materials for 

which the tool is not intended, etc.), as well as by the instability of 

electric power supply, exceeding the standards set by EN 61000-3-2, 

EN  61000-3-3. Among others, undeniable signs of an overload in-

clude: changes in appearance, deformation or melting of parts and 

components of the product, darkening or charring of wire insula-

tion under high temperatures.

•  Wear parts and materials (carbon brushes, belts, rubber gaskets, 

seals, guards, platforms, bus bars, gears, bearings, hubs, coil heaters, 

pulleys, rollers, rods, lock buttons, etc.), components (gears, shafts, 

bearings, rods, rollers, etc.) subject to deterioration due to lubrica-

tion wear-out, as well as replacement devices (drill chucks, SDS car-

tridges, platforms, collets, bus bars, flexible shafts, batteries, battery 

chargers, etc.) and supplies (knives, saws, abrasives, saw blades, drill 

bits, drills, lubrication, etc.), except in cases of mechanical damage 

of the above mentioned products due to failures of the electric tool 

which are covered by this warranty.

•  Natural wear of the tool, its parts and components (wearing out of 

the resource, severe internal or external contamination, wearing out 

of the lubrication).

•  Tools that were unsealed or repaired during the warranty period by 

persons or organizations who are not legally authorized to perform 

these activities.

•  Tools with removed, erased, worn out or changed serial numbers, 

including cases when the data of the electric tool does not match 

the data of the warranty card.

•  Preventive maintenance of the electric tools, for example, cleaning, 

washing, lubrication.

5.  Do not operate electric tools exhibiting failure symptoms (high arc-

ing, smell of burning, increased noise, severe vibration, uneven rota-

tion, loss of power). Do not use the electric tools if there is any mechani-

cal damage to the power cord (cracks, chips, tears, binds), AC plug, or 

the enclosure of the tool.

6.  During the warranty period, faulty parts and components of the 

instrument are repaired or replaced free of charge. The Service Centre 

reserves the right to decide whether such parts and components are to 

be replaced or repaired.

If a failure or malfunction is recognized by BORT GLOBAL LIMITED as a 

warranty case, then it can be removed according to our own choice by 

repair or replacement of the defective tool. Replaced tools and parts 

become the property of the Service Centre of BORT GLOBAL LIMITED.

7.  Guidelines for the preventive maintenance of electric tools:

Regular preventive maintenance (cleaning, washing, relubrication of 

bearings and gearbox, replacement of fast wearing parts) is recom-

mended for the tools. Maintenance ensures perfect operation of the 

electric tool during its entire service life cycle. The frequency of preven-

tive maintenance at rated load is determined according to the natural 

wear of carbon brushes. Maintenance work is charged according to the 

price list of the service centre. Any failures covered by the warranty and 

detected in the course of maintenance are repaired free of charge. War-

ranted failures, which are detected by the diagnostics, are eliminated as 

agreed by the parties according to the routine procedure.

Preventive maintenance does not extend the duration of the warranty 

period.

Other claims, except for the above mentioned right for free remedial 

measures, are not covered by this warranty.

8.  This warranty does not affect other legal consumer rights granted 

by the applicable laws.

* Depending on the model.