Krups Intuition Essential (EA870810) - Инструкция по эксплуатации - Страница 26

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ENGLISH

PROBLEMS AND CORRECTIVE ACTIONS

PROBLEM

CORRECTIVE ACTIONS

Operation

The machine displays a fault, 
the software is frozen.
OR
Your machine has a 
malfunction.

Turn off and unplug the machine, remove the filter 
cartridge, wait 1 minute and restart the machine.
Press and hold the ON/OFF button for at least 3 
seconds to start.

The appliance does not turn 
on after pressing the ON/OFF 
button (for at least 3 seconds).

Check the fuses and the power socket of your 
electrical installation.
Check that the two power plugs are correctly inserted 
into the socket.

A power failure has occurred 
during a cycle.

The appliance resets automatically when it turns back 
on.

The grinder stops while 
making the drink and the bean 
LED lights up.

Add beans and press start.

Grinder turns empty.

The machine self-learns.

Use

The grinder makes an 
abnormal noise.

Foreign bodies are surely present in the grinder.

There is water under the 
appliance.

Before removing the water tank, wait 15 seconds 
after the flow of coffee so that the machine finishes its 
cycle correctly.
Verify that the drip tray is well positioned on the 
machine. It must always be in place even when the 
machine is not in use.
Verify that the drip tray is not full.

The adjustment button for the 
grinding fineness is difficult 
to turn.

Turn the grinding fineness adjustment button only 
when the grinder is operating.

The appliance has not issued 
any coffee.

An incident has been detected during its making.
The appliance is reset automatically and is ready for a 
new cycle.

You have used ground coffee 
instead of coffee beans.

Use your vacuum cleaner to collect the ground coffee 
contained in the bean container.

Water flows from the coffee 
nozzles when the machine 
stops.

Automatic rinsing for cleaning the coffee nozzles and 
prevent clogging.

PROBLEM

CORRECTIVE ACTIONS

Steam

The steam nozzle makes 
noise.

Check that the steam nozzle is correctly positioned on 
its end.

The steam nozzle of your 
machine appears to be 
partially or completely clogged  
OR if the steam or hot water 
stops prematurely and the 
alert on the face flashes.

Check that the hole in the tip is not blocked by milk 
or limescale residue. Unclog the holes using the 
needle supplied with your appliance. See section 6 - 
CLEANING THE STEAM NOZZLE, fig 1 to 8.

The steam nozzle does not 
work or produces little foam.

For milk-based drinks, we advise you to use fresh, 
recently opened pasteurised or UHT milk. Using a 
cold container is also recommended.

No steam comes out.

A. During the first use of a steam cycle, if no steam 
comes out correctly :
• 

Check that the hole in the tip is not clogged. 
See section above: “The steam nozzle of your 
machine appears to be partially or completely 
clogged”.

• 

Carry out the following protocol once and only 
once: 

Empty the water tank and temporarily remove the 
Claris Aqua Filter System cartridge. Fill the tank with 
mineral water high in calcium ( > 100 mg/L) and 
make successive steam cycles (5 to 10 cycles) in a 
container until a continuous jet of steam is obtained. 
Put the cartridge back in the tank.

b. The steam nozzle had already worked:
• 

Check that the hole in the tip is not clogged. 
See section above: “The steam nozzle of your 
machine appears to be partially or completely 
clogged”.

If after performing the above steps, the steam Nozzle 
still doesn’t work, please contact KRUPS Consumer 
Service.

The water or the steam leave 
the steam nozzle abnormally.

Check that the steam nozzle is correctly positioned on 
its end. At the beginning or end of making the drink, 
some drops may fall from the steam nozzle.

Appearance of steam under 
the bean tray lid.

Close the cleaning tablet funnel located under the lid. 
(J)