Philips HU4813/11 - Инструкция по эксплуатации - Страница 12

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EN

7 Troubleshooting

This chapter summarizes the most common problems you could encounter with the humidifier. If you are 

unable to solve the problem with the information below, contact the Consumer Care Center in your country.

Problem

Possible solution

The humidifier does not 

work.

• 

Make sure that there is power supply to the humidifier.

• 

Make sure that the water tank is filled with water and the upper unit 

is placed properly onto the water tank.

There is no air 

humidification.

• 

Make sure that the water tank is filled with water and the upper unit 

is placed properly onto the water tank.

• 

The humidifier will stop working if the current humidity level reaches 

70%RH. Humidity level above 70%RH does not make users feel 

comfor table, so the humidifier automatically turns off to ensure 

optimal humidification performance.

The water tank leaks.

• 

Make sure that the humidifier is not overfilled with water.

• 

Make sure that the humidifier is well assembled/connected ever y time 

after you clean it or after you remove the upper unit and/or water 

tank for refilling.

• 

Make sure that the water tank is properly placed. If the problem 

persists, contact the Consumer Care Center in your countr y.

I do not see the current 

humidity indication change.

• 

Make sure that you have assembled the humidification filter round the 

filter suppor t. 

• 

The humidification filter is dir ty. Rinse and/or descale the 

humidification filter (see the chapter ‘Clean the humidification filter’).

• 

Your room might have too much ventilation. Please close doors and 

windows.

• 

Your room size is too big. The recommended room size is 25m

2

.

There are some 

white deposits on the 

humidification filter.

The white deposits are called scale and they consist of minerals from 

the water. Scale on the humidification filter affects the humidifying 

performance, however it does not harm your health. Please follow the 

cleaning instructions in the user manual.

The filter turns yellowish 

after some time.

The yellow deposits is a natural effect of the wick material, and it has no 

impact on humidification performance. Clean the humidification filter 

frequently to remove the scale, and replace the humidification filter ever y 

three month.

There is unpleasant smell 

coming out from the 

humidifier.

• 

Make sure that the water tank is filled with water. 

• 

Clean the humidification filter (see the chapter ‘Clean the 

humidification filter’).