Philips GC5034/20 - Инструкция по эксплуатации - Страница 6

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If you 
are unable to solve the problem with the information below, visit 

www.philips.com/support

 for a list 

of frequently asked questions or contact the Consumer Care Centre in your country. 

Problem

Possible cause

Solution

The iron does 
not produce any 
steam.

There is not enough water 
in the tank.

Fill the water tank.

The steam setting is set to 
“steam off” 

Tilt the iron up and press the steam button on 
top of the handle to select a steam setting.

The iron is not ready.

Wait until the iron is ready (the light on the 
display panel stops flashing).

The steam setting 
does not change 
when I press the 
steam button on 
top of the handle.

The steam button changes 
steam settings only 
when the iron is tilted. In 
horizontal position, the 
steam button serves as 
a trigger to release extra 
steam in any setting. 

Tilt the iron up slightly and press the steam 
button to change steam setting.
This is designed to ensure the consumers do 
not accidentally change the steam setting while 
ironing.

The ironing board 
cover becomes 
wet or there are 
water droplets on 
the garment during 
ironing.

Steam has condensed on 
the ironing board cover 
after a long ironing session.

Replace the ironing board cover if the foam 
material has worn out. You can also add an extra 
layer of felt material under the ironing board 
cover to prevent condensation on the ironing 
board. You can buy felt in a fabric shop.

You have an ironing board 
cover that is not designed 
to cope with the high steam 
rate of the appliance.

Put an extra layer of felt material under
the ironing board cover to prevent condensation 
on the ironing board.
You can buy felt in a fabric shop.

Water droplets 
drips onto the 
garment during 
ironing.

You have used the steam 
boost function too often 
within a short period. 

Continue ironing in horizontal position and wait 
a while before you use the steam boost function 
again. 

You have not closed the 
water tank lid properly.

Press the lid until you hear a ‘click’.

You have not insert 
the Quick Calc Release 
collector properly back 
to the appliance (specific 
types only).

Stop ironing and let the iron cools down for at 
least 1 hour. Take out the Quick Calc Release 
collector. Insert it back into the appliance and 
ensure the collector is in-line with the surface of 
the appliance. Push down the lever (“click”). 
If the Quick Calc release tray is damaged, 
contact a consumer care center in your country 
(see the world wide guarantee leaflet for contact 
details).  

You have put a chemical 
into the water tank.

Rinse the water tank and do not put any 
perfume or chemicals into the water tank.

The iron does not 
produce a steam 
boost

You have used the steam 
boost function too often 
within a short period. 

Continue ironing in horizontal position and wait 
a while before you use the steam boost function 
again.

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