Sony XR-55A80J - Инструкция по эксплуатации - Страница 6

D:\SONY TV\SY21_AT_CEP_RG_131\5026345131\01GB\5026345131_01GB.fm

master page: Left

XR-77A8xJ / 65A8xJ / 55A8xJ

5-026-345-

13

(1)

6

GB

• Be sure to store the unused screws and 

Table-Top Stand in a safe place until you are 
ready to attach the Table-Top Stand. Keep the 
screws away from small children.

* Only on limited region/country/TV model.

Troubleshooting

General troubleshooting for issues like: black 
screen, no sound, frozen picture, TV does not 
respond, or network is lost, do the following 
steps.

1

Restart your TV by pressing the power button 
on the remote control for about five seconds. 
The TV will restart. If the TV does not recover, 
try unplugging the mains lead then press the 
power button on the TV and release it. Wait 
for two minutes, and plug in the mains lead.
Or, press the power button on the TV for 
about 40 seconds until the TV turns off.

2

Refer to the Help menu by pressing 

HELP

 on 

the remote control.

3

Connect your TV to the Internet and perform 
a software update. Sony recommends you to 
keep your TV software updated. Software 
updates provide new features and 
performance improvements.

4

Visit Sony support website (information 
provided at the end of this manual).

When you plug in the TV, the TV may not be 
able to turn on for a while even if you press 
the power button on the remote control or 
the TV.

It takes time to initialize the system. Wait for 
about one minute, then operate it again.

The remote control does not function.

• Replace the batteries.

The parental lock password has been 
forgotten.

• Enter 9999 for the PIN and enter the new PIN.

The screen becomes darker while watching 
TV.

• If the whole image or part of the image 

remains still, the screen brightness will be 
gradually reduced to prevent image retention. 
This is not a malfunction of the TV.

You are concerned about image retention.

If the same image is displayed repeatedly or for 
long periods of time, image retention may 
occur. To reduce image retention, we 
recommend that you turn off the TV normally by 
pressing the power button on the remote 
control or the TV.

Note

• Perform Panel refresh only when image retention is 

particularly noticeable. Avoid performing Panel 
refresh more than once a year because it may affect 
the usable life of the panel.

• Images that include clocks, logos and bright colours 

(including white) easily cause image retention. Avoid 
displaying these types of images for long periods of 
time, otherwise image retention may occur.

A white line appears on the screen.

• The Panel refresh has been performed. A 

white line may be displayed on the screen 
during the Panel refresh. This is not a 
malfunction of the TV. Panel refresh starts 
after the TV is turned off and takes about one 
hour to complete.

The message [Panel refresh did not finish…] is 
displayed.

When i) the TV is turned on, ii) the mains lead is 
unplugged, or iii) the room temperature falls 
outside of the range between 10 ºC and 40 ºC 
during the Panel refresh, the Panel refresh is not 
completed. Please avoid the above three 
conditions during the Panel refresh.

10 mm – 14 mm

Screw (M6)
Wall-Mount Bracket
TV’s rear cover

For more information on 
troubleshooting, refer to the 
Help Guide.