Samsung QE65Q7CAM - Инструкция по эксплуатации - Страница 42

The remote control does not work.

•

Check if the power indicator on the TV blinks when you press the remote's Power button. If it does not, replace 
the remote control's batteries.

•

Make sure that the batteries are installed with their poles (+/–) in the correct direction.

•

Try pointing the remote directly at the TV from 1.5 ~ 1.8 m away.

•

If your TV came with a Samsung Smart Remote (Bluetooth Remote), make sure to pair the remote to the TV.

The cable or satellite box remote control doesn’t turn the TV on or off or adjust the volume.

•

Programme the cable or satellite box remote control to operate the TV. Refer to the cable or satellite box user 
manual for the SAMSUNG TV code.

The TV settings are lost after 5 minutes.

•

The TV is in the 

Retail Mode

. Change the 

Usage Mode

 in the 

General

 Menu to 

Home Mode

 (

 >   

Settings

 > 

General

 > 

System Manager

 > 

Usage Mode

 > 

Home Mode

).

Intermittent Wi-Fi

•

Make sure the TV has a network connection (

 >   

Settings

 > 

General

 > 

Network

 > 

Network Status

).

•

Make sure the Wi-Fi password is entered correctly.

•

Check the distance between the TV and the Modem/Router. The distance should not exceed 15.2 m.

•

Reduce interference by not using or turning off wireless devices. Also, verify that there are no obstacles 
between the TV and the Modem/Router. (The Wi-Fi strength can be decreased by appliances, cordless phones, 
stone walls/fireplaces, etc.)

Single story

Multi story

Wireless router

Wireless repeater

•

Contact your ISP and ask them to reset your network circuit to re-register the Mac addresses of your new 
Modem/Router and the TV.

English - 18