Gigaset C59H - Инструкция по эксплуатации - Страница 103

43

Customer Service & Assistance

Questions and answers

If you have any queries about the use of your 
telephone, visit our website at
www.gigaset.com/customercare 
for assistance 24/7. 
For information about interception safety, 
go to 
www.gigaset.com/de/dect-sicherheit.
The table below contains a list of common 
problems and possible solutions.

The display is blank.

1. The handset is not switched on.

¥

Press and 

hold

 the end call key 

a

.

2. The battery is empty.

¥

Charge the battery or replace it 
(

¢

page 9).

Not all menu options are displayed.

The menu display is reduced (

Standard mode

).

¥

Activate extended menu display 
(

Expert mode 

•

) (

¢

page 23).

No Base

flashes on the display.

1. The handset is outside the range of the base.

¥

Move the handset closer to the base.

2. The range of the base is reduced because Eco 

mode is activated.

¥

Deactivate Eco mode (

¢

page 35) or 

reduce the distance between the handset 
and the base.

3. The base is not switched on.

¥

Check the power adapter of the base.

Please register handset

 flashes on the display.

Handset has not been registered with the base or 
has been deregistered.

¥

Register the handset (

¢

page 11).

Handset does not ring.

1. The ringtone is deactivated.

¥

Activate the ringtone (

¢

page 40).

2. Call divert set for "All Calls".

¥

Deactivate call divert (refer to base user 
guide).

3. The telephone only rings when the phone 

number is transmitted.

¥

Switch on the ringtone for anonymous 
calls (

¢

page 40).

The other party cannot hear you.

You have pressed the mute key 

h

. The handset 

is "muted".

¥

Reactivate the microphone (

¢

page 27).

You hear an error tone when keying an input

 (a 

descending tone sequence).
Action has failed/invalid input. 

¥

Repeat the operation. 
Watch the display and refer to the user guide 
if necessary.

Exclusion of liability

Some displays may contain pixels 
(picture elements), which remain acti-
vated or deactivated. As a pixel is made 
up of three sub-pixels (red, green, blue), it 
is possible that pixel colours may vary.
This is completely normal and does not 
indicate an error.