DREAME Bot Robot Vacuum and Mop D9 Max Black (RLS5-BL1) - Инструкция по эксплуатации - Страница 21

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Problem Type

Robot does not turn on

Robot does not recharge

Robot does not return to 

charging dock

Robot is making a strange 

noise

Robot no longer cleans 

efficiently or leaves dust 

behind

Robot cannot connect to 

Wi-Fi

Robot is malfunctioning

Solution

Battery level is low. Recharge the robot at the charging dock, then try again.

The ambient temperature is too low (below 0 ° C) or too high (above 40 ° C). The operating 

temperature of the robot is 0° C to 40° C.

The  charging  dock  is  not  receiving  power.  Please  confirm  that  both  ends  of  the  power  cord 

are plugged in correctly.

Poor contact. Clean the charging contacts of the charging dock and the robot.

There are too many obstructions around the charging dock. Place the charging dock in a 

more open area.

Please clean the dock's signaling area.

The dust bin is full. Please clean it.

The filter is blocked. Please clean it.

A foreign object is caught in the main brush. Please clean it.

There is something wrong with the Wi-Fi connection. Reset the Wi-Fi and download the 

latest version of the Mi Home/Xiaomi Home app, then try reconnecting.

Location permission is not open. Please ensure the location permission on the Mi Home/

Xiaomi Home app is enabled.

Wi-Fi signal is weak. Make sure the robot is in an area with good Wi-Fi coverage.

5GHz Wi-Fi is not supported. Please ensure your robot connects to 2.4GHz Wi-Fi.

The username or password of Wi-Fi is incorrect. Please enter the correct username and 

password.

A foreign object may be caught in the main brush, side brush, or one of the main wheels. 

Stop the robot and remove any debris.

Turn off the robot and then reactivate it.

FAQ

Note: 

Wet cloths can damage sensitive elements within the robot and charging dock. Please use dry rags for cleaning.