Xiaomi Vacuum Cleaner G9 BHR4368GL - Инструкция по эксплуатации - Страница 13

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FAQ

Error

Possible Cause

Solution

The vacuum cleaner does not work.

It is out of battery or has low battery.

Fully charge the vacuum cleaner, then 

resume use.
Wait until the vacuum cleaner cools down, 

then reactivate it.
Clear any blockages from suction opening 

or airway passage.
Empty the dust compartment and clean 

the filter.
Clear any blockages from the high torque 

brush bar and/or the extension rod.
Clear any blockages in the main suction 

opening or the extension rod.
Please contact after-sales service to 

arrange maintenance.

Only use the original charger to charge the 

vacuum cleaner.

The suction power reduces.

It enters into overheat protection mode 

triggered by a blockage.

Its suction opening or airway passage is blocked.

The dust compartment is full and/or the filter 

is clogged.
The high torque brush bar and/or the extension 

rod are blocked.
The main suction opening or the extension rod is 

blocked.

Battery pack is damaged.

The charger is incompatible.

The motor makes a strange noise.

The first indicator is red after 

turning on the vacuum cleaner.

The first indicator blinks red when 

charging the vacuum cleaner.

Make sure the charger is plugged in 

correctly.
The vacuum cleaner can be used normally.

Wait until the battery temperature 

normalizes, then resume use.

The charger is not connected to the vacuum 

cleaner.
The battery is fully charged and went into sleep 

mode.
If the problem still persists after ruling out the above two possibilities, please contact after-

sales service for help.

The battery temperature is too low or too high.

The battery indicator does not 

light up while charging.

The battery charges slowly.

Error Description of Battery Status Indicator

The vacuum cleaner will stop working if any error occurs, and the indicator 
will blink white. Please refer to the information below for your solution.

Vacuum Cleaner 
Status

Indicator 
Status

Indicator Descritpion

Possible 
Cause

Solution

Battery 
Depleted

Roller 
Brush Stuck

Airway 
Blocked

Refer to "Cleaning the High Torque Brush 
Bar" in the Care & Maintenance section for 
directions on how to remove hair and other 
debris caught in the roller brush.

The first indicator blinks white for 
5 seconds, then goes off.

Recharge soon.

The first and second indicators 
blink white for 5 seconds 
simultaneously, then go off.

Check if any blockages caught in the dust 
compartment, extension rod, and/or high 
torque brush bar.

All of the three indicators blink 
white for 5 seconds simultaneously, 
then go off.

Vacuum cleaner 
stops working 
suddently.