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5
PROBLEMS
CAUSES
SOLUTIONS
White streaks come
through the holes in the
soleplate.
Your boiler has a build-up of scale because it
has not been rinsed out regularly.
Rinse out the boiler.
Brown streaks come
through the holes in the
soleplate and stain the
linen.
You are using chemical descaling agents or
additives in the water for ironing.
Never add this type of product in the water tank
or in the boiler (see § “for what water may be
used”). Contact an Approved Service Centre.
The soleplate is dirty or
brown and may stain the
linen.
You are ironing at too high a
temperature.
See our recommendations regarding
temperature control setting.
Your linen is not rinsed sufficiently or you
have ironed a new garment before washing
it.
Ensure linen is rinsed thoroughly to remove any
soap deposits or chemicals on new garments
which may be sucked up by the iron.
You are using starch.
Always spray starch on the reverse side of the
fabric to be ironed.
There is no steam or
there is little steam.
The water tank is empty (red light is flashing).
Fill the tank and press the "OK" button until the
indicator goes out.
The soleplate temperature is set to the
maximum.
The generator is working but steam is very hot
and dry As a consequence, it is less visible.
Steam escapes from the
rinse plug.
The rinse plug has not been tightened
correctly.
Tighten the rinse plug correctly.
The rinse plug seal is damaged.
Contact an Approved Service Centre to order a
new rinse plug seal.
The generator is faulty.
Stop using the generator and contact an
Approved Service Centre.
The red “water tank
empty” light is flashing.
The water tank is empty.
Press the “OK” button on the control panel until
the warning light goes out.
Steam or water escapes
under the appliance.
The generator is faulty.
Stop using the generator and contact an
Approved Service Centre.
While ironing your steam
generator can make a
loud electric pump noise.
The “anti calc” indicator
is flashing.
This is normal and is the pump injecting
water into the boiler, or the steam valve
opening.
You have not pressed the “OK” button.
Refill your water tank (see page 3 for filling the
water tank)
Press the “OK” button on the control panel
until the warning light goes out.
Environment protection first !
Your appliance contains valuable materials which can be recovered or recycled.
Leave it at a civic waste disposal centre.
If you have any problems or queries please call our Customer Relations team first for expert
help and advice: 0845 602 1454 - UK / (01) 677 4003 - Ireland
or consult our website - www.tefal.co.uk
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1800121480 GV7085 E0 GTK _110x154 01/03/11 11:52 Page5
