Philips GC8635/07 - Инструкция по эксплуатации - Страница 8

Troubleshooting

This chapter summarises the most common problems you could encounter with the appliance. If 

you are unable to solve the problem with the information below, visit 

www.philips.com/support

for a list of frequently asked questions or contact the Consumer Care Centre in your countr y. 

Problem

Possible cause

Solution

Dir ty water, 

brown stains or 

white flakes 

come out of the 

soleplate.

Scale has built up inside the 

appliance because it has not 

been descaled regularly.

Descale the appliance (see chapter 

‘IMPORTANT - cleaning and maintenance’, 

section ‘Descaling the appliance’).

You have put chemicals or 

additives in the water tank.

Never use chemical or additives with the 

appliance. If you have already done so, follow 

the procedure in chapter ‘IMPORTANT- 

cleaning and maintenance’, section ‘Descaling 

the soleplate’ to remove the chemicals.

There is no or 

little steam.

The appliance has not heated 

up sufficiently.

Wait until the iron ready light stays on 

continuously. This takes approx. 2 minutes.

There is not enough water in 

the water tank.

Fill the water tank up to the MAX indication.

Water leaks from 

the soleplate.

Steam condenses into water in 

the hose when you use steam 

for the first time or have not 

used it for a long time.

This is normal. Hold the iron away from  

the garment and press the steam trigger.  

Wait until steam instead of water comes out 

of the soleplate.

The ironing 

board cover 

becomes wet, or 

there are water 

droplets on the 

floor/garment.

Steam has condensed on the 

ironing board cover after a 

long ironing session, or your 

board cover is not designed 

to cope with the high steam 

rate.

Replace the ironing board cover if the foam 

material has worn out. We also advise you to 

use a layer of felt material in the board cover 

to prevent water droplets.

The EASY DE-CALC knob is 

not tightened properly.

Switch off the appliance and wait 2 hours for 

it to cool down. Unscrew and reattach the 

knob to make sure it is tightened.

The rubber sealing ring of 

the EASY DE-CALC knob is 

worn.

Contact an authorised Philips ser vice centre 

for a new EASY DE-CALC knob.

The iron does 

not heat up and 

the red DE-

CALC light 

flashes.

The appliance reminds you 

to perform the descaling 

procedure. The light flashes 

about after ever y one month 

or after ever y 10 ironing 

sessions.

Perform the descaling procedure, following 

the instructions in chapter ‘IMPORTANT-

cleaning and maintenance’, section ‘Descaling 

the appliance’.

The steam 

generator 

produces a 

pumping sound.

Water is pumped into the 

boiler. This is normal.

If the pumping sound continues non-stop, 

switch off the appliance and unplug it.  

Contact an authorised Philips ser vice centre.

ENGLISH

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