LED Samsung UE32N4010AUXCE - Инструкция по эксплуатации - Страница 53

08  Troubleshooting and Maintenance

Troubleshooting

If the TV seems to have a problem, first try this list of possible problems and solutions. If none of these 
troubleshooting tips apply, visit “www.samsung.com”, then click on Support, or call Samsung customer service 
centre.

Picture Quality

• First of all, please perform the 

Picture Test

 and confirm that your TV is properly displaying test image. 

(go to 

MENU

m

 - 

Support

 - 

Self Diagnosis

 - 

Picture Test

) If the test image is properly displayed, the poor 

picture may caused by the source or signal.

The TV image does not look as good as it did in the store.

• If you have an analogue cable box or satellite box, upgrade to a digital cable box or satellite box. Use HDMI 

or Component cables to deliver HD (high definition) picture quality.

• Cable/Satellite subscribers: Try digital stations from the channel line up.

• Aerial connection: Try HD stations after performing Auto tuning.

• Many HD channels are up scaled from SD (Standard Definition) contents.

• Adjust the cable box or satellite box video output resolution to 1080i or 720p.

• Make sure you are watching the TV at the minimum recommended distance based on the size and definition 

of the signal.

The picture is distorted: macro block, small block, dots, pixelisation error.

• Compression of video contents may cause picture distortion especially in fast moving pictures such as 

sports and action movies.

• Low signal level or bad quality can cause picture distortion. This is not a TV issue.

• Mobile phones used close to the TV (cca up to 1m) may cause noise in picture on analogue and digital TV.

Colour is wrong or missing.

• If you’re using a component connection, make sure the component cables are connected to the correct 

jacks. Incorrect or loose connections may cause colour problems or a blank screen.

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