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Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, visit www.philips.com/suppor t
for a list of frequently asked questions or contact the Consumer Care Centre in your countr y.
1
The suction power is insuficient.
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Perhaps the dust bucket is full.
If necessar y, empty the dust bucket.
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Perhaps the dust bucket lid is not placed correctly.
Place the lid correctly.
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Perhaps the ilters need to be cleaned or replaced.
If necessar y, clean or replace the ilters.
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Perhaps the nozzle, tube or hose is blocked up (Fig. 48).
To remove the obstruction, disconnect the blocked-up par t (hose or tube) and connect it (as well
as possible) the other way round. Switch on the vacuum cleaner to force the air through the
blocked-up par t in opposite direction.
2
The sound produced by the vacuum cleaner suddenly changes while I am vacuuming.
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Perhaps the vacuum cleaner picked up a foreign object that is tumbling around in the dust
bucket. Empty the dust bucket.
3
The amount of water in the dust bucket is below the minimum level indication.
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The performance of the vacuum cleaner is not optimal. Fill the dust bucket with water. Make
sure the water level is between the minimum and maximum level.
4
The amount of water in the dust bucket exceeds the maximum level indication.
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Empty the dust bucket until the water level is below the maximum level.
5
I used the vacuum cleaner to pick up water or other liquids.
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The appliance is not suitable for picking up water or liquids. Make sure the water level does not
exceed the maximum level in the dust bucket (see point 4).
6
Water leaks out of the appliance.
-
Perhaps you tilted the appliance too much. This can cause water leakage. Keep the vacuum
cleaner lat on the ground.
7
Foam develops inside the dust bucket while using the vacuum cleaner.
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If you add soap or perfume to the water, make sure that this is non-foaming soap or perfume.
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If foam develops inside the dust bucket, stop vacuum cleaning. Empty the dust bucket and ill it
with fresh water.
8
FC8952 only: hairs are entangled around the brush inside the mini turbo brush.
-
Clean the mini turbo brush. See chapter ‘Cleaning’, section ‘Cleaning the mini turbo brush’.
ENGLISH
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