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Troubleshooting
22
Troubleshooting
Troubleshooting
You can rectify minor faults on your appliance yourself. Read the troubleshoot-
ing information before contacting after-sales service. This will avoid unneces-
sary costs.
WARNING
Risk of electric shock!
Improper repairs are dangerous.
▶
Repairs to the appliance should only be carried out by trained specialist
staff.
▶
Only use genuine spare parts when repairing the appliance.
▶
If the power cord of this appliance is damaged, it must be replaced by the
manufacturer, the manufacturer's Customer Service or a similarly qualified
person in order to prevent any risk.
Malfunctions
Fault
Cause
troubleshooting
The appliance is not work-
ing.
The Remote-Power-Control
handle is not working.
Wireless connection is
faulty.
The batteries are empty.
▶
Change the batteries in the Remote-
Power-Control handle.
The infrared transmitter on
the handle and/or the in-
frared transmitter on the On/
Off switch are/is covered.
1.
Remove any foreign objects.
2.
Clean the Remote-Power-Control
handle and the appliance.
The communication channel
is faulty.
▶
Establish a direct connection
between the infrared transmitter
and the infrared receiver.
Suction is reduced.
Filter change indicator is lit
continuously.
The dust bag is full.
▶
Change the dust bag.
Nozzle, telescopic tube or
hose are blocked.
1.
Dismantle the appliance.
2.
Remove the blockage.
Exhaust filter is dirty.
▶
Clean the exhaust filter.
