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21
EN
TROUBLESHOOTING
If there are problems with operation, immediately turn off the machine and unplug it from the socket-
outlet.
PROBLEM
CAUSE
SOLUTIONS
The coffee
maker does
not supply
boiling water for
tisanes.
Air has probably entered the circuit
and deactivated the pump.
Make sure the tank is properly inserted and that the water is
not below the minimum level.
Repeat the operations described in the “Preliminary phases
for use” paragraph.
The steam exit hole on the dispenser
wand is clogged.
Unclog any deposits that may have formed in the hole of the
dispenser wand with a pin.
The coffee
maker does not
supply steam.
There is little water and the pump
does not suck it up.
Check that the water level in the tank is correct. If necessary,
fill it with cool tap water.
The steam exit hole on the dispenser
wand is clogged.
Unclog any deposits that may have formed in the hole of the
dispenser wand with a pin.
Coffee
overflowing from
the edges of the
filter ring.
Probably an excess amount of
ground coffee has been placed in
the filter ring preventing the filter ring
from being correctly tightened into its
housing.
Slowly remove and disconnect the filter holder because
any remaining pressure could cause splashes or squirts.
Clean the coupling seat with a sponge (Fig. 25). Repeat the
operation placing the correct quantity of coffee in the filter.
Residues of ground coffee have
remained on the gasket of the filter
holder coupling seat.
Clean the seal with a toothpick or a sponge (Fig. 25).
The exit hole of the filter (O)
containing coffee grounds is clogged.
Slowly remove and disconnect the filter holder because any
remaining pressure could cause splashes or squirts. Clean
the clogged filter hole with a pin. Clean the filter using Ariete
COFFEE CLEAN tabs, following the instructions provided in
the package.
The coffee is not
supplied or flows
too slowly.
The holes of the perforated disc in
the filter holder coupling seat are
clogged.
Turn on the machine without the filter holder, making the
water run. If the water still does not come out from all the
holes evenly, carry out the descaling cleaning operation
using the Ariete NOCAL product found at Ariete service
centres, following the instructions provided in the package.
The exit hole of the filter (O)
containing coffee grounds is clogged.
Slowly remove and disconnect the filter holder because any
remaining pressure could cause splashes or squirts. Clean
the clogged filter hole with a pin. Clean the filter using Ariete
COFFEE CLEAN tabs, following the instructions provided in
the package.
The coffee blend is ground too fine.
Try using coarser coffee blends.
The coffee blend is pressed down
too much.
Tamper coffee inside the filter using less pressure.
The tanks is not inserted well.
Fit the tank securely by pushing it as far as it will go.
There is little water and the pump
does not suck it up.
Check that the water level in the tank is correct. If necessary,
fill it with cool tap water.
The coffee is
too watery and
cold.
The blend has been ground too
coarsely.
A more finely ground blend must be used to obtain a more
concentrated and hotter coffee.
Anyhow, this problem is easily solved thanks to the
Thermocream® System, which always guarantees hot
coffee accompanied by a reach cream, even with coarsely
ground beans.
