Krups EA891D10 Evidence - Инструкция по эксплуатации - Страница 33

29

EN

!

Important

:  If there is a power failure or if you unplug your machine, the cycle will continue from the current phase 

when the power is returned. It will not be possible to cancel this operation. Complete the full cycle in 
order to remove all of  the descaling product which is harmful to health.

TROUBLESHOOTING

If one of the problems described in the table persists, contact KRUPS customer service.

PROBLEM

CORRECTIVE ACTION

The machine displays a failure, 
the software hangs or your 
machine has a malfunction.

Switch off and unplug the appliance, remove the filter cartridge, wait for one 
minute and start the appliance again.
Press and hold the on/off button for at least 3 seconds for starting.

The appliance does not switch 
on when the ON/OFF button is 
pressed (for at least 3 seconds).

Check your fuses and plug sockets. 
Check that the two power plugs are correctly inserted into the socket.

The coffee grinder makes a 
strange noise.

There is a foreign body in the grinder. 
Contact the KRUPS Customer Service team.

The One Touch Cappuccino 
block does not suck the milk.

The One Touch Cappuccino 
blocks produces little or no froth.

Check that the block is assembled correctly (in particular the connector in the 
milk tube).
Ensure that the steam nozzle is not blocked. If this is the case, see below “The 
steam nozzle on your machine seems to be partially or completely blocked”.
Check that the connector is not blocked or dirty; soak it in a mixture of hot water 
and washing-up liquid, then rinse and dry before reassembling.
Ensure that the flexible pipe is not blocked or twisted and that it is properly inserted 
into the One Touch Cappuccino block in order to avoid any air leaks. Check that 
it is fully immersed in the milk.
Rinse and clean the block (see chapters concerning rinsing and cleaning the One 
Touch Cappuccino block).
For milk drinks, we recommend that you use fresh, pasteurised or UHT milk which 
has been recently opened. It is also advisable to use a cold container.

The steam nozzle on your 
machine seems to be partially or 
completely blocked.

Dismantle the nozzle from its support using the dismantling key. 

Fig. 31

. 

Replace the support without the nozzle: 

Fig. 32

.

Start the rinse cycle for the One Touch Cappuccino block to remove any 
remaining deposits.

Clean the steam nozzle and ensure that the opening of the nozzle is not 
obstructed by the remains of milk or limescale. Use the cleaning needle if 
necessary

. 

Fig. 33

No steam comes out of the 
steam nozzle.

Ensure that the steam nozzle is not blocked. See “The steam nozzle on your 
machine seems to be partially or completely blocked.” below
If this does not work, empty the water tank and remove the Claris cartridge 
temporarily. Fill the water tank with mineral water with high calcium content 
(>100 mg/l) and run steam cycles (5 to 10) consecutively into a container until 
you obtain a continuous jet of steam.
Put the cartridge back in the tank.

Steam is leaking from the drip 
tray grid.

Depending on the type of preparation, steam may escape from the drip tray 
grid.