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WHAT TO DO IF…
WARNING!
Before troubleshooting, discon-
nect the mains plug from the
mains socket.
Only a qualified electrician or
competent person must do the
troubleshooting that is not in this
manual.
Problem
Possible cause
Solution
The appliance is noisy
The appliance is not sup-
ported properly
Check if the appliance
stands stable (all the four
feet should be on the floor)
The appliance does
not operate.
The appliance is switched
off.
Switch on the appliance.
The mains plug is not con-
nected to the mains sock-
et correctly.
Connect the mains plug to
the mains socket correctly.
The appliance has no
power. There is no voltage
in the mains socket.
Connect a different electri-
cal appliance to the mains
socket.
Contact a qualified electri-
cian.
The buzzer sounds.
The Alarm light flash-
ing.
The temperature in the
freezer is too high.
Refer to "High Tempera-
ture Alarm".
The compressor op-
erates continually.
The temperature is not set
correctly.
Set a higher temperature.
The door is not closed cor-
rectly.
Refer to "Closing the
door".
The door has been
opened too frequently.
Do not keep the door open
longer than necessary.
The product temperature
is too high.
Let the product tempera-
ture decrease to room tem-
perature before storage.
The room temperature is
too high.
Decrease the room temper-
ature.
The compressor does
not start immediately
after pressing the
FROSTMATIC button,
or after changing the
temperature.
This is normal, no error has
occurred.
The compressor starts after
a period of time.
Products prevent that wa-
ter flows into the water
collector.
Make sure that products do
not touch the rear plate.
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