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© SAMSUNG Electronics Co., Ltd.
Page 127
ANNEX
1. Troubleshooting
Possible problems and troubleshooting steps for your digital phone are described below.
Check the troubleshooting steps before contacting your Authorised Samsung Reseller.
Dial tone is not heard when you lift the handset or press the
[Speaker] button.
!
Check if the handset and phone line are connected to the handset connection port and
phone line connection port of the digital phone properly.
(Refer to ‘Assembling the DS-5021D/5014D Digital Phone’ section of ‘Preparation’
in this guide.)
Nothing appears on the LCD screen while the DS-5021D/5014D phone is
being used.
!
Check if the phone line is connected to the connection port of the digital phone
properly.
(Refer to ‘Assembling the DS-5021D/5014D Digital Phone’ section of ‘Preparation’
in this guide.)
The DS-5021D/5014D Phone does not ring and volume is too low.
!
Press the [
▼
Volume
▲
] button to adjust the volume.
(Refer to ‘Volume Adjustment’ section of the ‘Things You Should Know’ section in
this guide.)
Conversation quality is reduced due to noise and echo.
!
If you are using the speakerphone, lift the handset and try speaking.
Excessive echo is emitted during a page announcement or with Auto
Answer set.
!
If digital phones are too close to each other, sound from one speaker might echo
during a page or on auto answer call. Maintain a reasonable distance between digital
phones.
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