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Group
Programming Guide
147
Parameter
[UCD Setting] UCD Call Waiting
Default
Enable
Value Range
1.
Disable
2.
Enable
Description/Function
This feature is different from regular Call Waiting. This feature (if
enabled) allows UCD group members to hear a Call Waiting tone
when an inside / outside call arrives but all the extensions in the
UCD Group are busy.
Notes
•
To use this feature, this setting must be set to enable.
•
In addition, each extension must enable regular Call Waiting.
Reference
• 1.3 System Features (F/G)
– Extension Group
• 1.5 Attended Features (F/G)
– Uniform Call Distribution (UCD)
Parameter
[Operator Setting] Call Priority
Default
CO Call: 1, Intercept Routing: 2, Recall: 3, Extension Call: 4
Value Range
Priority 1-4
Description/Function
Specifies the answering priority of incoming calls to the Operator
Group by a type of call when more than one call is ringing at an
Operator extension.
(Assignable only when "Operator" is specified in "Group Type"
programming.)
Notes
•
If all extensions in the Operator group are busy, incoming
calls directed to the group will be put in the waiting queue in
order of precedence determined by this Call Priority setting.
•
If the same priority is set on all four types of calls, the calls
will be put in the waiting queue in order of the arrival.
Reference
• 1.3 System Features (F/G)
– Operator Group
• 1.6 Originating Features (F/G)
– Operator Call
