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20
B O S C H
EN
G
LI
SH
Trouble shooting
Problem
Probable cause
Solution
The iron does not
heat up.
1. Temperature control (15) set to
minimum.
2. No mains supply.
3. The “SensorSteam” system has
been activated. The iron is set to
stand-by.
1. Turn to a higher position.
2. Check with another appliance or
plug the iron into a different socket.
3. Grip the handle (1) of the iron to
re-start it.
“ActiveControl
Advanced” indicator
lamp (3) lashes.
• The “SensorSteam” system has
been activated. The iron is set to
stand-by.
• Grip the handle (1) of the iron to
re-start it.
Iron dificult to slide
on the clothing.
• Clothing is too wet.
• Reduce the steam amount by
selecting “eco” or “ ” settings.
The clothes tend to
stick.
• The temperature is too high.
• Turn the temperature control (15)
down and wait until the iron has
cooled down.
Water drips out
of the soleplate
together with steam.
1. Temperature control (15) setting is
too low.
2. Steam control is set too high in
conjunction with a low temperature.
3. You have pressed the shot of steam
button (6) repeatedly without waiting
for 5 seconds between each press.
4. Pure distilled water has been used
(see “Filling the water tank” section)
or other products such as fragrant
water have been added to the tank.
1. Turn the temperature control (15) to
a higher setting (between “••” and
“max”) and wait until the green steam
setting indicator lamp stops lashing.
2. Set the steam control to a lower
setting.
3. Wait 5 seconds between each
press of the jet of steam button.
4. Mix distilled water with tap water as
directed in the “Filling the water
tank” section and never add any
other products to the water tank
(unless recommended by Bosch).
Steam does not
come out.
1. Steam control is set to “ ”
position.
2. No water in the tank (11).
3. The temperature is too low. Anti-drip
system is activated.
1. Set the steam control to “eco” or
“max” position.
2. Fill the tank (11).
3. Set to a higher temperature if
compatible with the fabric.
Spray does not work. 1. No water in the tank (11).
2. Obstructed mechanism.
1. Fill the water tank (11).
2. Contact the Technical Service.
Smoke comes out
when connecting the
iron for the irst time.
• This may be caused by the
lubrication of some of the internal
parts.
• This is normal and will stop after a
few minutes.
Deposits come out
through the holes in
the soleplate
• Traces of lime scale are coming out
of the steam chamber.
• Carry out a cleaning cycle (see
“calc’n clean” section).
The appliance makes
a pumping sound
•
Water is being pumped into the
steam chamber
•
This is normal.
If none of the above solves the problem, get in touch with an authorised technical service.
You can download this manual from the local homepages of Bosch.
