Samsung UE48J5000AUXRU - Инструкция по эксплуатации - Страница 47

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Issues

Solutions and Explanations

When changing channels, 
the picture freezes or is 
distorted or delayed.

•

If connected with a cable box, please try to reset the cable box. Reconnect the AC 
cord and wait until the cable box reboots. It may take up to 20 minutes.

•

Set the output resolution of the cable box to 1080i or 720p. 

Sound Quality

First of all, please perform the 

Sound Test

 to confirm that your TV audio is properly 

operating. (go to 

MENU

 - 

Support - Self Diagnosis - Sound Test

)

If the audio is ok, the sound problem may be caused by the source or signal.

There is no sound or 
the sound is too low at 
maximum volume.

•

Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) connected 
to your TV. 

The picture is good but 
there is no sound.

•

Set the 

Speaker Select

 option to 

TV Speaker

 in the sound menu. 

•

If you are using an external device, make sure the audio cables are connected to the 
correct audio input jacks on the TV.

•

If you are using an external device, check the device’s audio output option (ex. you 
may need to change your cable box’s audio option to HDMI when you have a HDMI 
connected to your TV).

•

If you are using a DVI to HDMI cable, a separate audio cable is required.

•

Reboot the connected device by reconnecting the device’s power cable.

The speakers are making 
an inappropriate noise.

•

Check the cable connections. Make sure a video cable is not connected to an audio 
input.

•

For aerial or cable connections, check the signal strength. Low signal level may 
cause sound distortion.

No Picture, No Video

The TV will not turn on.

•

Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

•

Make sure the wall outlet is working.

•

Try pressing the 

P

 button on the TV to make sure the problem is not the remote. If 

the TV turns on, refer to “The remote control does not work” below.

The TV turns off 
automatically.

•

Ensure the 

Sleep Timer 

is set to 

Off

 in the 

Time

 menu.

•

If your PC is connected to the TV, check your PC power settings.

•

Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

•

No Signal Power Off

 turns off the TV if no signal has been received by the TV for 

a specified period time. 

Auto Power Off

 turns off the TV if there has been no user 

input in four hours.

[UJ5000-40-48-RU]BN68-07425A-00L04.indb   13

2015-09-17   오후 5:12:55