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Chapter 21 - Troubleshooting, Safety, and Warranty
175
damaged due to normal use; (d) malfunctions resulting
from the use of Product in conjunction with
accessories, products, or ancillary/peripheral
equipment not furnished or approved by SAMSUNG;
(e) defects or damage from improper testing, operation,
maintenance, installation, or adjustment; (f) installation,
maintenance, and service of Product, or (g) Product
used or purchased outside the United States or
Canada. This Limited Warranty covers batteries only if
battery capacity falls below 80% of rated capacity or
the battery leaks, and this Limited Warranty does not
cover any battery if (i) the battery has been charged by
a battery charger not specified or approved by
SAMSUNG for charging the battery, (ii) any of the seals
on the battery are broken or show evidence of
tampering, or (iii) the battery has been used in
equipment other than the SAMSUNG phone for which it
is specified.
What are SAMSUNG's Obligations?
During the applicable warranty period, SAMSUNG will
repair or replace, at SAMSUNG's sole option, without
charge to Purchaser, any defective component part of
Product. To obtain service under this Limited Warranty,
Purchaser must return Product to an authorized phone
service facility in an adequate container for shipping,
accompanied by Purchaser's sales receipt or
comparable substitute proof of sale showing the date of
purchase, the serial number of Product and the sellers'
name and address. To obtain assistance on where to
deliver the Product, call Samsung Customer Care at 1-
