DELL OptiPlex 5070 SFF (N015O5070SFF) - Инструкция по эксплуатации - Страница 123

Error messages

Description

EXTENDED MEMORY SIZE HAS CHANGED

The amount of memory recorded in non-volatile memory (NVRAM)
does not match the memory module installed in the computer.
Restart the computer. If the error appears again, 

Contact Dell

THE FILE BEING COPIED IS TOO LARGE FOR THE
DESTINATION DRIVE

The file that you are trying to copy is too large to fit on the disk, or
the disk is full. Try copying the file to a different disk or use a larger
capacity disk.

A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING
CHARACTERS: \ / : * ? " < > | -

Do not use these characters in filenames.

GATE A20 FAILURE

A memory module may be loose. Reinstall the memory module or, if
necessary, replace it.

GENERAL FAILURE

The operating system is unable to carry out the command. The
message is usually followed by specific information. For example,

Printer out of paper. Take the appropriate
action.

HARD-DISK DRIVE CONFIGURATION ERROR

The computer cannot identify the drive type. Shut down the
computer, remove the hard drive, and boot the computer from an
optical drive. Then, shut down the computer, reinstall the hard
drive, and restart the computer. Run the 

Hard Disk Drive

 tests in

Dell Diagnostics

.

HARD-DISK DRIVE CONTROLLER FAILURE 0

The hard drive does not respond to commands from the computer.
Shut down the computer, remove the hard drive, and boot the
computer from an optical drive. Then, shut down the computer,
reinstall the hard drive, and restart the computer. If the problem
persists, try another drive. Run the 

Hard Disk Drive

 tests in 

Dell

Diagnostics

.

HARD-DISK DRIVE FAILURE

The hard drive does not respond to commands from the computer.
Shut down the computer, remove the hard drive, and boot the
computer from an optical drive. Then, shut down the computer,
reinstall the hard drive, and restart the computer. If the problem
persists, try another drive. Run the

 Hard Disk Drive

 tests in 

Dell

Diagnostics

.

HARD-DISK DRIVE READ FAILURE

The hard drive may be defective. Shut down the computer, remove
the hard drive, and boot the computer from an optical. Then, shut
down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the 

Hard

Disk Drive

 tests in 

Dell Diagnostics

.

INSERT BOOTABLE MEDIA

The operating system is trying to boot to non-bootable media, such
as an optical drive. Insert bootable media.

INVALID CONFIGURATION INFORMATION-PLEASE RUN
SYSTEM SETUP PROGRAM

The system configuration information does not match the
hardware configuration. The message is most likely to occur after a
memory module is installed. Correct the appropriate options in the
system setup program.

KEYBOARD CLOCK LINE FAILURE

For external keyboards, check the cable connection. Run the

Keyboard Controller

 test in 

Dell Diagnostics

.

KEYBOARD CONTROLLER FAILURE

For external keyboards, check the cable connection. Restart the
computer, and avoid touching the keyboard or the mouse during
the boot routine. Run the 

Keyboard Controller

 test in 

Dell

Diagnostics

.

KEYBOARD DATA LINE FAILURE

For external keyboards, check the cable connection. Run the

Keyboard Controller

 test in 

Dell Diagnostics

.

KEYBOARD STUCK KEY FAILURE

For external keyboards or keypads, check the cable connection.
Restart the computer, and avoid touching the keyboard or keys
during the boot routine. Run the 

Stuck Key

 test in 

Dell

Diagnostics

.

Troubleshooting

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