Ecovacs Deebot N8 Pro (DLN11-11) - Инструкция по эксплуатации - Страница 18

18

EN

No.

Malfunction

Possible Causes

Solutions

7

DEEBOT misses cleaning 
spots to be cleaned, or repeats 
cleaning the area cleaned.

The cleaning cycle is interfered by small 
objects or barriers on the floor.

Remove power cords and small objects from the floor 
to ensure cleaning efficiency. DEEBOT will automatically 
clean the area missed, please avoid moving DEEBOT 
manually or block the path during the cleaning cycle.

DEEBOT is working on slippery polished 
floors.

Make sure the floor wax is dried before DEEBOT starts 
cleaning.

DEEBOT is unable to reach certain areas 
blocked by furniture or barriers.

Tidy up the area to be cleaned by putting furniture and 
small objects in their proper place.

The TrueMapping Distance Sensor is 
blocked.

Remove the objects that are blocking the TrueMapping 
Distance Sensor.

8

DEEBOT is making too much 
noise when cleaning.

DEEBOT is tangled or blocked with debris.

Clean DEEBOT and restart. If the trouble persists, please 
contact Customer Care.

9

DEEBOT is not able to connect 
to the home Wi-Fi network.

Incorrect home Wi-Fi username or password 
entered.

Enter the correct home Wi-Fi username and password.

Incorrect App installed.

Please download and install ECOVACS HOME App.

DEEBOT is not within range of your home 
Wi-Fi signal.

Make sure DEEBOT is within range of your home Wi-Fi 
signal.

Network setup started before DEEBOT was 
ready.

Turn ON Power Switch. Press the RESET Button. 
DEEBOT is ready for network setup when its Wi-Fi 
Indicator light flashes slowly.

DEEBOT does not support 5 GHz Wi-Fi.

Make sure the robot has been connected with 2.4 GHz 
Wi-Fi network.