Ecovacs Deebot N8 Pro (DLN11-11) - Инструкция по эксплуатации - Страница 16

16

EN

No.

Malfunction

Possible Causes

Solutions

1

DEEBOT is not charging.

DEEBOT is not switched ON.

Switch ON DEEBOT.

DEEBOT has not connected to the Docking 
Station.

Be sure that the robot’s Charging Contacts have connected 
to the Docking Station Pins.

The Power Cord is not connected to the 
Docking Station.

Make sure the Power Cord is firmly connected to the 
Docking Station.

The Docking Station is not connected to the 
power supply.

Make sure the Docking Station is connected to the power 
supply.

The battery is completely discharged.

Please contact Customer Care for help.

2

DEEBOT cannot return to the
Docking Station.

The Docking Station is not correctly connected.

Make sure the Docking Station is correctly connected.

The Docking Station is manually moved during the 
cleaning.

It is suggested not to move the Docking Station during the 
cleaning.

DEEBOT is paused for more than 90 minutes.

It is suggested not to pause DEEBOT for more than 90 
minutes.

DEEBOT did not start cleaning from the 
Docking Station.

Make sure DEEBOT starts cleaning from the Docking 
Station.

3

DEEBOT gets stuck while 
working and stops.

DEEBOT is tangled with something on the
floor (electrical wires, curtains, carpet fringing, 
etc.).

DEEBOT will try various ways to free itself. If it is 
unsuccessful, manually remove the obstacles and restart.

DEEBOT might be stuck under furniture with an 
entrance of similar height.

Please set a physical barrier, or set a Virtual Boundary in 
the ECOVACS HOME App.

Troubleshooting