Ecovacs Deebot DE55 - Инструкция по эксплуатации - Страница 24

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5. Troubleshooting

No.

Malfunction

Possible Causes

Solutions

5

DEEBOT does not clean 
automatically at the scheduled 
time.

Time Scheduling function is cancelled.

Program DEEBOT to clean at specific times using the 

ECOVACS App.

The Continued Cleaning function is turned 

ON and .DEEBOT has just finished cleaning 

the scheduled cleaning area.

This is normal. No solution necessary.

DEEBOT is switched OFF.

Switch ON DEEBOT.

The robot’s battery is low.

Keep DEEBOT switched ON and connected to the 
Docking Station to make sure it has a full battery to work 
at any time.

The robot’s Suction Intake is blocked and/or 
there is debris stuck in its components.

Power OFF DEEBOT, clean the Dust Bin and invert the 
robot. Clean the robot’s Suction Intake, Side Brushes and 
the Main Brush as described in section 4.

6

DEEBOT does not clean the 
whole area

The cleaning area is not tidy.

Remove small objects from the floor and tidy up the 

cleaning area before DEEBOT starts cleaning.

7

DEEBOT is not able to connect 
to the home Wi-Fi network.

Incorrect home Wi-Fi username or password 
entered.

Enter the correct home Wi-Fi username and password.

DEEBOT is not within range of your home 
Wi-Fi signal.

Make sure DEEBOT is within range of your home Wi-Fi 
signal.

Network setup started before DEEBOT was 
ready.

Turn ON Power Switch. Press the RESET Button using a 
needle for 3 seconds. DEEBOT is ready for network setup 
when it plays a musical tune and its Wi-Fi Indicator light 

flashes slowly.

Your smartphone’s operating system needs to 
be updated.

Update your smartphone’s operating system. The ECOVACS 
App runs on iOS 9.0 and above, Android 4.0 and above.