Ecovacs Deebot DE55 - Инструкция по эксплуатации - Страница 23

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5. Troubleshooting

No.

Malfunction

Possible Causes

Solutions

1

DEEBOT is not charging.

DEEBOT is not switched ON.

Switch ON DEEBOT.

DEEBOT has not connected to the Docking 
Station.

Be sure that the robot’s Charging Contacts have 
connected to the Docking Station Pins.

The battery is completely discharged.

Re-activate the battery. Switch ON Place DEEBOT on 
the Docking Station by hand, remove after charging for 3 
minutes, repeat 3 times; then charge normally.

2

DEEBOT cannot return to the 
Docking Station.

The Docking Station is not correctly placed.

Refer to section 3.2 to correctly place the Docking Station.

3

DEEBOT gets stuck while 
working and stops.

DEEBOT is tangled with something on the floor 

(electrical wires, curtains, carpet fringing, etc.).

DEEBOT will try various ways to free itself.  If it is 
unsuccessful, manually remove the obstacles and restart.

4

DEEBOT returns to the Docking 

Station before it has finished 

cleaning.

When the battery gets low, DEEBOT 
automatically switches to Return to Charger 
Mode and returns to the Docking Station to 
recharge itself.

This is normal. No solution necessary.

Working time varies according to floor 

surface, room complexity and the Cleaning 
Mode selected.

This is normal. No solution necessary.

DEEBOT will tell you something is wrong with an alarm indicator light and sounds. 

More detailed support is available through the ECOVACS App and online.