Thomas 20 S - Инструкция по эксплуатации - Страница 15

 If unexpected difficulties arise

If your appliance does not operate to your satisfaction, 

you do not have to contact customer service straight 

away. Please check first as to whether the fault is due 

one of the following minor causes:

Dust escaping from suction sockets:

•   Has the filter system been fitted in accordance with 

the instructions?

•   Has an original THOMAS filter been used?

Gradual reduction in suction power:

•   Are the pores of the filter clogged up by dust or 

soot?

•   Is the collecting bin full?
•   Is there a blockage in the nozzle, extension tube 

or flexible hose?/Stretch the flexible hose while 

the appliance is switched on – this will loosen the 

obstruction.)

Water is coming out of the air expulsion 

openings of the appliance during 

vacuuming:

•   Is the float (figure P) blocked when vacuuming liquid 

and unable to operate?

•   Was original THOMAS cleaning concentrate used for 

shampooing?

•   Have AQUAFILTER and waterfiltercartridge been 

fitted according to the instructions?

Sudden reduction in suction power

•   Has the float stopped the flow of air? This can 

happen if the appliance is standing at a slant or if 

the appliance falls over.  Turn off the vacuum cleaner 

– the float will fall back into place – the appliance is 

ready for use again.

The motor does not function:

•   Is there damage to the mains cable, plug or socket?
•   Pull out the plug before checking.
•   Never open the motor yourself!

No cleaning fluid is coming out:

•   Is the pump switched on (switch (7) has to light up)?
•   Clean the filter catch on the suction hose (36).
•   Has the suction hose been correctly fitted in the 

cleaning fluid tank?

•   Is the spray nozzle clogged? If the spray nozzle 

becomes clogged, lay the nozzle into water for a 

while and then blow strongly through it.

 Customer Service:

Ask your dealer for the address or telephone number 

of your nearest THOMAS Customer Service.

Specify your model number and type when contacting 

your dealer – you will find these details on the rating 

plate. 

To maintain the safety of your appliance, 

you should have repairs, especially on live 

parts, carried out by a trained electrician 

only. In the event of a fault, you should 

therefore approach your dealer or the 

THOMAS Customer Service directly.
Contact details are on the reverse side.

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