Audio-Technica ATH-SR5BT White (10102365) - Инструкция по эксплуатации - Страница 12

12

Troubleshooting

Problem

Solution

Power is not supplied.

•  Charge the product.

Unable to pair.

•  Pairing is available on devices that support 

Bluetooth version 2.1+EDR or 

later.

•  Bring the product and the 

Bluetooth device closer together within the 

range of 1 m (3.3').

•  Set profiles for the 

Bluetooth device. For procedures on how to set 

profiles, refer to the user manual for the 

Bluetooth device.

No sound comes out / Sound is 

faint.

•  Turn on the power of the product and the 

Bluetooth device.

•  Turn up the volume of the product and the 

Bluetooth device.

•  If the product is set to the HFP/HSP connection, switch to the A2DP 

connection.

•  Remove obstacles between the product and the 

Bluetooth device. Bring 

them closer together.

•  Switch the output of the 

Bluetooth device to the Bluetooth connection.

Sound flutters / Noise is present / 

Sound is interrupted.

•  Turn down the volume of the product and the 

Bluetooth device.

•  Keep microwaves and other devices such as wireless routers away from 

the product.

•  Keep TVs, radios and devices with built-in tuners away from the product. 

It can affect these devices.

•  Turn off the equalizer settings of the 

Bluetooth device.

•  Remove obstacles between the product and the 

Bluetooth device. Bring 

them closer together.

Cannot hear the person on the 

other end / Voice of the person on 

the other end sounds too quiet.

•  Turn on the power of the product and the 

Bluetooth device.

•  Turn up the volume of the product and the 

Bluetooth device.

•  If the product is set to the A2DP connection, switch to the HFP/HSP 

connection.

•  Switch the output of the 

Bluetooth device to the Bluetooth connection.

Unable to connect by NFC.

•  Check if your device is compatible with NFC.
•  Set your NFC-compatible device so that the NFC function can be used.
•  Touch the product to the correct location of your NFC-compatible device.
•  Depending on the NFC-compatible device you are using, the NFC 

sensitivity may not be strong enough to connect the product with just 

one touch. In this case, follow the procedure described in the user 

manual of your NFC-compatible device.

•  Depending on the NFC-compatible device you are using, it may need 

some time to receive NFC. Keep the product and the device touching 

until the connection is completed.

•  Remove your NFC-compatible device from its case so that your device 

can react to the touching.

The product cannot be charged.

•  Securely connect the USB charging cable and charge.

•  For operation of the 

Bluetooth device, refer to the device’s user manual.

•  If the problem still remains, reset the product. For the procedure for resetting the device, refer to “Reset function”.