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EN
2 in 1: Portable Power
Cleaner/Water Sprayer
17
TROUBLESHOOTING
Symptom
Possible causes
Solution
Machine turns on but it does
not draw any water or there
is not sufficient pressure.
Power nozzle is too high from the
water source surface.
Lower the machine below 5ft/1.5m.
Hose filter is blocked.
Take out the hose filter and rinse
the parts with clean water. (See Fig.
T1, T2)
The users garden hose is not well
connected to the machine.
Check and reattach the garden hose
tightly. (See Fig. G3)
Hose adapter looses.
The filter screen is missing. (See
Fig. G2)
Tighten the hose adapter securely
with a spanner.
Contact WORX service agent to get a
filter screen.
Pump, hose, or other parts are
frozen due to outside temperatures.
Wait for the pump, hose or other
parts to thaw.
Hose kinks.
Straighten out the hose.
Multi-spray nozzle leaks.
The nozzle pattern does not spray
correctly.
Make sure the nozzle pattern symbol
aligns with the indicator mark on tool.
Fixing nail of the multi-spray nozzle
loosens.
Tighten it with a hex key.
Outlet pressure increases
suddenly.
Multi-spray nozzle is blocked.
Replace with a new multi-spray
nozzle.
Machine drains out water
after stopping.
There is water remaining in the
lance and pump after stopping.
Drain all the water completely
before storage.
Soap accessory cannot spray
out any detergent.
Blockage in the soap bottle.
Clean it with fresh water.
Machine does not start.
The battery pack is not attached well. Reinstall the battery pack.
Battery pack is empty.
Replace with a new battery pack or
recharge the battery pack.
Defective battery.
Replace with a new battery pack.
Machine pressure is not
consistent.
Additional air could be sucked into
the machine.
Check connection between the hose
adapter and the hose.
It is at low pressure setting.
No action need.
Machine stops automatically.
Battery pack is empty.
Replace with a new battery pack or
recharge the battery pack.
The multi-spray nozzle is blocked.
The current protection is activated.
Remove the multi-spray nozzle and
turn on the machine. If the machine
works normally, replace with a new
multi-spray nozzle.
