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Refrigerator / User Manual
Troubleshooting
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The ground is not level or durable. >>> If the product is shaking when moved slowly, adjust
the stands to balance the product. Also make sure the ground is sufficiently durable to bear the
product.
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Any items placed on the product may cause noise. >>> Remove any items placed on the product.
The product is making noise of liquid flowing, spraying etc.
t
The product’s operating principles involve liquid and gas flows. >>> This is normal and not a
malfunction.
There is sound of wind blowing coming from the product.
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The product uses a fan for the cooling process. This is normal and not a malfunction.
There is condensation on the product's internal walls.
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Hot or humid weather will increase icing and condensation. This is normal and not a malfunction.
t
The doors were opened frequently or kept open for long periods. >>> Do not open the doors too
frequently; if open, close the door.
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The door may be ajar. >>> Fully close the door.
There is condensation on the product's exterior or between the doors.
t
The ambient weather may be humid, this is quite normal in humid weather. >>> The condensation
will dissipate when the humidity is reduced.
The interior smells bad.
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The product is not cleaned regularly. >>> Clean the interior regularly using sponge, warm water and
carbonated water.
t
Certain holders and packaging materials may cause odour. >>> Use holders and packaging materials
without free of odour.
t
The foods were placed in unsealed holders. >>> Keep the foods in sealed holders. Micro-organisms
may spread out of unsealed food items and cause malodour. Remove any expired or spoilt foods from the
product.
The door is not closing.
t
Food packages may be blocking the door. >>> Relocate any items blocking the doors.
t
The product is not standing in full upright position on the ground. >>> Adjust the stands to balance
the product.
t
The ground is not level or durable. >>> Make sure the ground is level and sufficiently durable to
bear the product.
The vegetable bin is jammed.
t
The food items may be in contact with the upper section of the drawer. >>> Reorganize the food
items in the drawer.
A
WARNING:
If the problem persists after following the instructions in this section, contact
your vendor or an Authorised Service. Do not try to repair the product.
