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21
Eliminating minor faults yourself
Before you call customer service:
Please check whether you can eliminate the fault yourself based on the following
information.
Customer service will charge you for advice – even if the appliance is still under
guarantee!
Fault
Possible cause
Remedial action
Temperature differs greatly
from the set value.
In some cases it is adequate to switch off
the appliance for 5 minutes.
If the temperature is too high wait a few hours
and check whether the temperature has
approached the set value.
If the temperature is too low check
the temperature again the next day.
The light does not function.
The LED light is defective.
See chapter “Light (LED)” section.
Appliance was open too
long.
Light is switched off after
approx. 10 min.
When the appliance is closed and opened,
the light is on again.
Controls have reduced
luminosity.
When the appliance is not
used for some time,
the display on the fascia
switches to energy saving
mode.
As soon as the appliance is again used, e.g.
the door is opened, the display switches back
to normal illumination.
Displays do not illuminate.
Power failure; the fuse has
been switched off; the mains
plug has not been inserted
properly.
Connect mains plug. Check whether the power
is on, check the fuses.
