Bort BSM-500-P - Инструкция по эксплуатации - Страница 20

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GB

1.  BORT GLOBAL LIMITED off ers the 2-year warranty from the date 
of sale for all its products. Professional and commercial tools are not 
covered by the warranty. Repair is only available for a fee in this case.

2.  Non-commercial use of the tools imposes limitations on the dura-
tion of its operation and restricts the intended usage to household 
purposes only. The continuous operating time should not exceed 40 
hours. In addition, 10-15 minute breaks are to be made after every 15 
minutes of continuous operation. Ignoring this condition when using 
the tools is a violation of the good operating practice (this provision 
does not apply to pumps, generators, chargers and similar equip-
ment). Subject to the above mentioned condition, the service life of 
the tools is 5 years.
When you purchase a tool, a warranty card is issued (fi elds with a 
date of sale, model, and serial number are mandatory, other fi elds 
can also be completed). Please keep the card together with the sales 
receipt during the entire warranty period for presentation at the ser-
vice centre.
Electric tools are only accepted for warranty repairs when assembled 
with all removable devices and their fastening elements (bus bars, 
saw blades, chains, knives, trimmer heads, injectors, sprockets, bolts, 
nuts, and mounting fl anges) in working condition.

3.  The warranty period is extended up to 3-5 years*, provided the 
owner registers the electric power tool within 2 weeks after the 
purchase date. The extended warranty does not cover rechargeable 
tools, battery chargers, and supplied accessories. Registration is only 
possible online at www.sbm-group.com. Please print the registration 
certifi cate at the time of registration. The certifi cate is the only confi r-
mation of the fact of registration. The registration certifi cate should 
be presented at the service centre together with the warranty card 
and sales receipt.

4.  The following malfunctions are eliminated free of charge during 
the warranty period:
• 

Damage to the instrument, caused by the use of low-quality ma-
terials

• 

Assembly defects due to the fault of the manufacturer.

5.  The warranty does not cover:
• 

Malfunctions of the tools caused by the failure to comply with the 
operating instructions.

• 

Mechanical damage (cracks, chips, mechanical damage to power 
cords, mechanical damage to the enclosure, etc.), damage caused 
by exposure to aggressive environments and high temperatures, 
damage induced by the ingress of liquids or foreign matter into 
ventilation grids of the electric tools, as well as damage due to 
improper storage (corrosion of metal parts, etc.).

•  Tools with defects which were caused by an overload (simul-

taneous failure of the rotor and stator), improper use (usage of 
blunt, unsuitable, unbalanced, or improperly chosen replace-
ment devices), lack of maintenance or care, and use of the tools 
for purposes other than the intended purpose (for example, for 
processing of materials for which the tool is not intended, etc.), 
as well as by the instability of electric power supply, exceeding 
the standards set by EN 61000-3-2, EN 61000-3-3. Among others, 
undeniable signs of an overload include: changes in appearance, 
deformation or melting of parts and components of the product, 
darkening or charring of wire insulation under high tempera-
tures.

•  Wear parts and materials (carbon brushes, belts, rubber gaskets, 

seals, guards, platforms, bus bars, gears, bearings, hubs, coil heat-
ers, pulleys, rollers, rods, lock buttons, etc.), components (gears, 
shafts, bearings, rods, rollers, etc.) subject to deterioration due to 
lubrication wear-out, as well as replacement devices (drill chucks, 
SDS cartridges, platforms, collets, bus bars, fl exible shafts, batter-
ies, battery chargers, etc.) and supplies (knives, saws, abrasives, 
saw blades, drill bits, drills, lubrication, etc.), except in cases of 
mechanical damage of the above mentioned products due to 
failures of the electric tool which are covered by this warranty.

•  Natural wear of the tool, its parts and components (wearing out 

of the resource, severe internal or external contamination, wear-
ing out of the lubrication).

•  Tools that were unsealed or repaired during the warranty period 

by persons or organizations who are not legally authorized to 
perform these activities.

• 

Tools with removed, erased, worn out or changed serial numbers, 
including cases when the data of the electric tool does not match 
the data of the warranty card.

•  Preventive maintenance of the electric tools, for example, clean-

ing, washing, lubrication.

6.  Do not operate electric tools exhibiting failure symptoms (high 
arcing, smell of burning, increased noise, severe vibration, uneven 
rotation, loss of power). Do not use the electric tools if there is any 
mechanical damage to the power cord (cracks, chips, tears, binds), 
AC plug, or the enclosure of the tool.

7.  During the warranty period, faulty parts and components of the 
instrument are repaired or replaced free of charge. The Service Cen-
tre reserves the right to decide whether such parts and components 
are to be replaced or repaired.
If a failure or malfunction is recognized by BORT GLOBAL LIMITED as 
a warranty case, then it can be removed according to our own choice 
by repair or replacement of the defective tool. Replaced tools and 
parts become the property of the Service Centre of BORT GLOBAL 
LIMITED.

8.  Guidelines for the preventive maintenance of electric tools:
Regular preventive maintenance (cleaning, washing, relubrication 
of bearings and gearbox, replacement of fast wearing parts) is rec-
ommended for the tools. Maintenance ensures perfect operation of 
the electric tool during its entire service life cycle. The frequency of 
preventive maintenance at rated load is determined according to 
the natural wear of carbon brushes. Maintenance work is charged 
according to the price list of the service centre. Any failures covered 
by the warranty and detected in the course of maintenance are re-
paired free of charge. Warranted failures, which are detected by the 
diagnostics, are eliminated as agreed by the parties according to the 
routine procedure.
Preventive maintenance does not extend the duration of the war-
ranty period.
Other claims, except for the above mentioned right for free remedial 
measures, are not covered by this warranty.

9.  This warranty does not aff ect other legal consumer rights granted 
by the applicable laws.

* Depending on the model.