Samsung ITP-5114D - Инструкция по эксплуатации - Страница 37

ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide 

© SAMSUNG Electronics Co., Ltd.

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Possible problems and troubleshooting steps for your phone are described below. 
Check the troubleshooting steps before contacting your Authorized Samsung Reseller. 
 

The phone does not 
boot when the power is 
connected. 

▶

- Check to confirm that the data network cable is 

connected to the LAN socket on the phone 
properly. 

- Check to confirm that the connected power 

adaptor is the one supplied with the Phone. 

- Disconnect the power adaptor from the phone, 

and connect it again after about 10 seconds. 
(Refer to ‘Connecting Lines to the Phone’ 
section of ‘Preparation’ in this guide.) 

The phone does 
function after booting. 

▶

- If the screen of the phone displays ‘IP conflict’, 

you should consult your Network 
Administrator.  
This indicates another network device(e.g. PC) 
is using the same IP address as your phone. 

- If the screen of the phone displays ‘ID conflict’, 

you should consult your System Administrator. 
This indicates the user ID for your phone is 
already in use by another phone user. 

Dial tone is not heard 
when you lift the 
handset or press the 
Speaker 

[   ] 

button. 

▶

- Check that the data network cable and the 

data cable to your PC are connected correctly 
to the LAN and PC sockets respectively. 

- Check that the network environment is setup 

correctly in the phone.(You should consult 
your System Administrator.) 

Nothing appears on the 
LCD screen while the 
phone is being used. 

▶

Check that the data network cable is correctly 
connected to the LAN socket on the phone. 
(Refer to ‘Connecting Lines to the Phone’ 
section of ‘Preparation’ in this guide.)